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BORISLAV HBUS
QA ENGINEER
ABOUT ME
I am a responsible and proactive quality assurance engineer. My goal is continuous growth
and development of skills, applying them to enhance the user experience of the tested
product. I thoroughly enjoy breaking down tasks into multiple steps, working through them,
and if I find an error, taking all necessary measures to fix it. It brings me great satisfaction
to know that my work contributes to the creation of a high-quality product for users.

WORK PROJECT
CONTACTS LMS QA (Manual)
Testing Java tasks QA (Manual)
Requirements analysis
Creating test cases
Gmail Creating test cases
Сreating bug reports
Requirements based testing
Manual testing
System level testing
Linkedin Testing a web app in different browsers
Estimating the tasks
Trello
Telegram Postman
HTTP
[відкрити контакти](див. вище в блоці «контактна інформація») Developer atlassian
WORK EXPERIENCE
Poland сity Gdansk
SALES MANAGER - QUEST CORPORATION COMPANY Feb 2019 - Feb 2020
I worked as a salesperson for organizing children's birthdays and spending time in
HARD SKILLS quest rooms.
CSS Presentation and sale of services
SQL Communication with clients
XML Scheduling and tracking events and visits to the quest rooms.
JSON Event planning
Providence and payment fixation
HTML
Jira
ACHIEVEMENTS
As a sales manager, I was able to achieve the monthly sales target within 3 weeks, and
Qase
all the clients I worked with were delighted.
Slack
STORE HOTLINE OPERATOR - CALL CENTER CALL FOR YOU Mar 2020 - Nov 2020
GitHub
In the customer service department of a supermarket, I provided information to
DBeaver
customers.
TestTrail Providing up-to-date information about services
Postman Writing down wishes for service improvement
SOFT SKILLS Recording complaints
Provide answers to questions of interest
Initiative
Maintaining reports on received calls
Planning
ACHIEVEMENTS
Delegation As a supermarket hotline operator, I would be able to quickly learn to understand the
Leadership customer and solve their problems within the first two weeks of work.
Responsible OPERATOR OF TELECOMMUNICATION SERVICES - ADELINE May 2021 - Jul 2023
Organization CALL CENTER
In the customer department of a mobile company, I helped customers with their queries
Сommunicability
and problems.
Stress resistance Providing information about the user’s connected services
Connecting and disconnecting services
LANGUAGES Providing information about services and promotions
Recording complaints
Polish Pre-intermediate
Conducting a survey to improve the company
English Intermediate ACHIEVEMENTS
As an operator of telecommunication services and services, I was able to achieve
Russian Native
excellentresults in a short period of time and be on par with the best operators.
Ukrainian Native ADDITIONAL EDUCATION
GoiT Academy IT Jul - Nov 2023 Certificate