Марина

Work experience

27/11/2023 - 19/04/2024

Customer representative HealthJoy(the US market)
(HealthCare Concierge),remote
An active user of CRM and Zendesk
Daily usage of oral and written English

Maryna
Team cooperation
Improved skills of critical thinking

Pashchenko
Gained valid knowledge in the US medical field
Work with members` insurances

21 years old

[відкрити контакти](див. вище в блоці «контактна інформація»)

Zhytomyr, Zhytomyr 09/03/2023 - 20/10/2023

[відкрити контакти](див. вище в блоці «контактна інформація») Customer CanaFlora(the Canadian
market)
representative(remote)
Tackled a wide range of issues
Managed customers' requests
Developed great communicative skills
Daily oral and written communication in English
Gained some sales experience
More information about me

My level of oral English is Upper-Intermediate 10/11/2022 - 20/01/2023

- B2, approaching C1, written - C1. My German
Recruiter(remote) Owner Operator Land Inc
is above the Beginner/Intermediate level. My Trucking Job Employment
goal is to continuously improve my foreign Services(the US market)
language skills, both in English and German,
and excel in this field. I possess excellent 10/11/2022 - 20/01/2023
customer communication skills, resilience in Recruiter Owner Operator Land Inc Trucking Job Employment Services
stressful situations, and the ability to address
Gained plenty of knowledge in the logistics field
urgent issues. I enjoy stepping out of my
An experienced CRM system user
comfort zone, testing my language skills in
Mostly oral communication in English, written as well
practice, expanding my horizons, and
Analytical thinking
acquiring new skills in various fields. I am
Documents' management
always open to initiating conversations or
Stress-resilience
meetings, welcome constructive criticism,
and eager to make new acquaintances. I am
prepared to learn and grow significantly.
Having worked in customer support positions, Education
gained valuable experience in helping others
to solve the problems they may have
15/09/2020 - 30/06/2024
encountered and thinking clearly in stressful
situations. I am always eager to try myself in Bachelor`s degree Zhytomyr Ivan Franko
different fields to find out what I really enjoy State University
doing and which job will suit me the best,
where I can demonstrate my skills and 15.09.2020 - 30.06.2024
knowledge in the best way possible. Philology: Germanic Languages and Literature (translation included), the
first language is English, the second one is German
 Skills Zhytomyr Ivan Franko State University
Currently in my 4th year of studying. Actively take part in university
activities, have an excellent academic reputation, and am interested in
Project Management: Zendesk 8
getting my Master's degree.

Help Desk: Customer Support 9

Languages I speak:

ERP and CRM: CRM 8
Ukrainian 10 English 10

Native language Work proficiency
Logistics: Logistics 7

German 7

General: Sales Experience 7
Amateur/Intermediate level

Talent Sourcing: Customer Relationship 10
Management