Samson

SAMSON OLOYEDE
OPEYEMI
PROFILE WORK EXPERIENCE
A dedicated and detail-oriented High Tech Synergy. Magodo Lagos State. – Business Analyst
Junior Business Analyst with 2 years of September 2022 – February 2024
experience in business development ➢ Interfaced with GLOWORLD and SKAAL Farm
and support. Proven ability to stakeholders to identify business needs and discuss
analyze complex business insights
requirements and recommend ➢ Conducted UAT meetings for softwares and
effective solutions. Excellent management solutions developed for GLOWORLD &
communication skills and a strong SKAAL Farm.
commitment to teamwork. ➢ Consulted for Premier Lotto Nigeria in reviewing customer
and partners satisfaction and design mechanism to
CONTACT mitigate complaints.
➢ Worked with GLOBACOM I.S team to provide virtual,
PHONE:
physical and hands on training to all GLOWORLD staff,
[відкрити контакти](див. вище в блоці «контактна інформація») partners, managers and management in the use of
Partner Management System (PMS) an ERP business
ADDRESS:
solution using company process flow.
Berger, Lagos State. Nigeria. ➢ Provided on site support for Premier Lotto Nigeria and
GLOWORLD Nigeria on business software use and
EMAIL: escalate or resolve complaints swiftly.
[відкрити контакти](див. вище в блоці «контактна інформація») ➢ Worked sideways with software engineers to design,
modify and upgrade applications and solutions to suit
KEY SKILLS clients demands and business process flow.
❖ SQL ➢ Designed multiple use cases and user manuals of
❖ MS Office Tools applications and process guide for companies.
❖ Business Process Analysis ➢ Software testing of clients applications such as The Place:
❖ Stakeholder Management Tender and Bid App, GLOWORLD: PMS and POS web
application, SKAAL Farm application.
EDUCATIONAL & TRAINING Banana Island Estate Office, Ikoyi, Lagos State. – Administrative
CERTIFICATION Assistant/ Customer Service Officer.
❖ Data Analysis > SKILHARVEST February 2020 – May 2021
– in-view ➢ Managed and centralized the Residents Database for
❖ Project Management > easy retrieval of information.
COURSERA — in-view ➢ Worked with CLANNIT team to automate resident and
❖ National Youth Service Corps staff access cards and vehicle stickers.
– 2022 ➢ Enhance Resident's loyalty through effective customer
❖ Website Design > RISE & service relationship and immediate resolution of
Freesia Foundation – 2022 complaints.
❖ Digital Marketing > ➢ Provided instant transaction receipts for payment of
HADASSAH – 2022. annual dues using Sage Accounting.
➢ Conducted survey for Residents satisfaction on services.
LEADERSHIP EXPERIENCE
❖ Team Lead GLOWORLD
EDUCATION
project – 2023
❖ Student Union Attorney UNIVERSITY OF IBADAN
General 2018 – 2019 2019/2020
❖ Chairman – Campus Barrister BSC.Ed. Political Science
Association 2017 – 2018 Second Class Upper Division (2.1)
❖ Class Governor 2016 – 2019

CORE COMPETENCES
➢ Competent and Effective Communication Skills
➢ Proficiency in Written and Spoken English at Advanced
Level.
➢ Requirements gathering and documentation
➢ Problem Solving and Critical Thinking
➢ Strong Analytical Skills