Sergii

Serhii Hrechenkov
Avenida Severo Ochoa, 43, Principal, L’Hospitalet de Llobregat, 08906, Barcelona
Spain
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

PERSONAL SUMMARY
Self-starter and diligent professional who combined 7 years of experience in e-commerce managing full cycle of B2B and B2C
SaaS sales and 10 years in financial markets. By providing outstanding customer service and possessing excellent negotiation
skills, I have achieved notable success delivering a 32% conversion rate from free trial. During financial markets experience,
working with multinational companies I developed unique research and presentation skills, applying those to scope sizable
opportunities in my recent sales roles. Led competitor analysis initiative and alongside marketing team achieved 15% growth in
customer base. Willing to leverage my core strengths and strategic mindset to bring SaaS sales results to a new level in a fast-paced
environment.

PROFESSIONAL EXPERIENCE
Sellerise USA
Customer Support Associate March 2021 - Current
• Successfully managed full cycles of direct SaaS sales to B2C and B2B customers.
• Managed 10,000+ inbound requests from existing customers and consistently expanded the value of the software resulting
positive impact on client’s businesses.
• Carried out productive outreaches resulting in 200 onboarding demonstrations over the past 3 months and 32% conversion
rates from trial accounts.
• Brought 300 new business clients as well as identified among those 7 Amazon seller agencies that manage tens thousands of
accounts resulting in sizeable revenue opportunity for the company.
• Coordinated competitor analysis project, selected most popular features, and aligned with marketing team to effectively
implement in software resulting in customer base growth.

ASAP Warehouse USA
Online Customer Service Manager April 2021 - November 2021
• Initiated and led new business strategy resulting in 40 new customers.
• Assisted new customers with managing their inventory by collaborating internally with Amazon warehouses.
• Effectively prioritized coordination of inventory in the warehouse according to the volume of goods.

Amazon.com/Amazon.es/Amazon.co.uk Various
Seller and Account Manager on Amazon March 2016 - Current
• Developed private label products manufactured in Ukraine and China and sold them on major market websites.
• Launched a store on Amazon from scratch, listed more than 150 products resulting in 25% profit margin.
• Grew business by entering 5 new markets internationally.

JSC Ukreximbank Kyiv, Ukraine
Lead Economist, Foreign Trade Finance March 2007 – March 2018
• Developed and closed 3 Eurobond issues in the amount of USD 1.5bn
• Collaborated with EBRD on launching new Energy Environmental loan valuing USD 50ml with the goal of financing
renewable energy projects.
• Prepared presentations and analysis for 250ml subordinated debt agreement by EBRD
EDUCATION
Kyiv National Linguistic University Kyiv, Ukraine
MSc Master of Law with English and German 1998 - 2003

CERTIFICATES & AWARDS
SalesHub | Amazon Private Label Seller from Scratch to First Sales Online
(Mastered the skills of selling goods on Amazon under your own brand) 2016

SKILLS, ACTIVITIES & INTERESTS
Hard Skills: Microsoft Office, Sellerise, Amazon Seller Central, Intercom, Slack, ClickUp
Languages: Native in Ukrainian, Fluent in English, Conversational Proficiency in Spanish (upper-intermediate)
Interests: I am fond of basketball, padel tennis, running, as well as travelling with my family