Rukayya

Контактна інформація

Шукач вказав телефон , ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/7214613

Досвід роботи

Customer support representative

з 07.2021 по 04.2023 (1 рік 9 місяців)
BALLOON ONLINE COURSE BALLERY, Remote (Retail)

As a customer service representative and sales person, phone calls, live chats, emails to effectively convey a message and relay information about a product or a service is my top priority. I am committed to working professionally and diligently on behalf of your company. I am skilled in remaining calm and courteous during high-pressure situations. I utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 15% increase in sales, customer care
Analyzed sales trends and customer feedback to identify areas of improvement and recommend strategies for increasing sales.
As a customer service representative and sales person with experience in working with clients from different countries and backgrounds, If you are looking for quality customer care and sales management irrespective of location - look no further!
I am experienced in handling both incoming and outgoing calls.
I handle live chats (Facebook, Instagram, WhatsApp or even business suite) and emails in timely manner.
I have experience with CRM systems (e.g AmoCRM and Zadarma).
I keep sales records and customer service records for follow up and companies improvement.
I am constantly searching and learning about ways to improve my skills and push for more sales and good customer experience.
I can also serve as a virtual assistant and keep you on track for your daily activities, meetings, tasks editing emailing and much more!

Додаткова освіта та сертифікати

SHECODES

2023,3MONTHS ONGOING

Знання і навички

Знання мов

Англійська — просунутий

Додаткова інформація

In terms of results and objectives, I am enthusiastic, and work with decisiveness and conviction. I have a proactive way to stimulate and engage with people. I take my work very seriously, I am always willing to improve and grow and so I have a lot to offer.
I am very diligent with my work, love to do things on time and correctly.
I love to read and constantly expand my knowledge, I am an experienced and enthusiastic telemarketer with excellent customer service and marketing skills. I Adapt in making sales phone calls to effectively convey a message and relay information about a product or a service. Committed to working professionally and diligently on behalf of a company. Skilled in remaining calm and courteous during high-pressure situations.