Bahadir

H. Bahadir Kök
Overseas Customer Representative / Import Export Staff

CONTACT INFORMATION Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Address: Abd. Nafiz Gürman Mah. Muratli Sok. No:15 D:-1 34170 Merter / Güngören Istanb
ul / TURKEY
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Date of birth: 6 Apr, 1983
Nationality: Turkish

EXPERIENCE

Istanbul, Turkey Overseas Customer Representative
May 2017 - May 2021 Aksan Kalıp San Tic Ltd Sti

• MONITORING AND CONTROL OF ALL EXPORT OPERATIONS IN COORDINATION WITH LOGISTICS
SUPPLIERS AND CUSTOMS AGENT
• PREPARATION OF ALL DOCUMENTS REQUIRED FOR EXPORT (E-FATURA, INVOICE, CEKI, PACKING LIST,
BILL OF LADING ETC.)
• INFORMING RELATED DEPARTMENTS WITHIN COMPANY DURING THE EXPORT OPERATION WITH LISTS
SUCH AS LOADING LIST, ORDER OF DESPATCHING, EXPORT DETAILS ETC.
• INFORMING RELATED CUSTOMERS AFTER GOODS ARE SHIPPED, SUBMITTING ASN (ADVANCED
SHIPMENT NOTICE) FOR CUSTOMERS IN THE AUTOMOTIVE SECTOR
• BASED ON ERP AND EXCEL SUPPORT, MONITORING OF CUSTOMER ORDERS AND LONG-TERM
FORECAST DEMANDS TOGETHER WITH PRODUCTION PLANNING DEPARTMENT AND SUPPORTING
PRODUCTION DEPARTMENT WITH REGULAR DATA ENTRIES INTO ERP
• ENTERING CUSTOMERS' ORDERS AND LONG-TERM FORECASTED DEMANDS INTO ERP WRITTEN
CONFIRMATION OF CUSTOMER ORDERS ACCORDING TO THE TERMS GIVEN BY THE PRODUCTION
PLANNING
• IMPLEMENTING SHIPMENT/DELIVERY OF SAMPLES (PARTS OF PROTOTYPE, PRE-SERIES PRODUCTION
ETC.) TO SALES LEADS AS SAMPLES BY AIR CARGO
• FORWARDING QUALITY COMPLAINTS AND PERIODICAL CUSTOMERS' EVALUATIONS RECEIVED FROM
CUSTOMERS TO QUALITY MANAGEMENT DEPT.
• INFORMING CUSTOMERS ABOUT ALL CRUCIAL UPDATES THAT CUSTOMERS STRONGLY NEED
(SHIPMENT NOTIFICATION, SHORTAGES PRIOR TO SHIPMENT, ETC.)
• FOLLOW UP CUSTOMER DOCUMENTATION REQUESTS (LONG TERM SUPPLIER DECLARATION, NON-
DISCLOSURE AGREEMENT ETC)
• PREPARATION OF EXIMBANK LISTS (HERE EXIMBANK OF TURKEY)
• ENTERING KPI DATA INTO DATABASE
• FOLLOW UP GOVERNMENTAL INCENTIVES FOR FAIRS, TECHNICAL EQUIPMENTS, THUS, SIGNING
CRITICAL COMPANY DOCUMENTS WITH E-SIGNATURE.

Istanbul, Turkey Import Export Staff
May 2013 - Mar 2017 Imaj Teknik Elek.Elektronik

• IMPLEMENTING IMPORT & EXPORT PROCESS FROM START TO THE END TOGETHER WITH CUSTOMS
AGENCY
• ARRANGING SHIPMENT IN COORDINATION WITH LOGISTICS SUPPLIERS
• PROVIDING ALL CORRESPONDENCE AND INTERVIEWS WITH FOREIGN SUPPLIERS AND CUSTOMERS,
PROVIDING VERBAL, WRITTEN COMMUNICATION
• PRODUCT RESEARCH THROUGH WEB IN ACCORDANCE WITH CUSTOMERS' DEMANDS
• RECEIVING PRICE OFFERS AND TECHNICAL INFORMATION FROM OVERSEAS SUPPLIERS AND
FORWARDING TO SALES DEPARTMENT
• EXPORTING PRODUCTS OF SOME OF DISTRIBUTED/REPRESENTED BRANDS TO BALKAN AND MIDDLE
EAST COUNTRIES AND CARRYING OUT MARKETING RESEARCH IN ORDER TO INCREASE EXPORTS
• ATTENDING IN DOMESTIC/OVERSEAS FAIRS
• TRANSLATION OF PRODUCT CATALOGS OF DISTRIBUTED BRANDS INTO TURKISH
 • ENTRY OF PRODUCTS' DATA INTO CRM

Istanbul, Turkey Freelance Instructor / Freelance Translator
Sep 2008 - Dec 2011 Freelance Part-Time Job

Providing foreign language education & translation services upon request.

Istanbul, Turkey Intern (Office Boy)
Jul 2007 - Sep 2007 TRT (Turkish Broadcasting Corporation)

I worked as intern at Advertisement Department of TRT (Turkish Broadcasting Corporation). I realized data
entries for related processes.

EDUCATION

Sakarya, Turkey Finance and Economics (Master)
Sep 2012 - Mar 2014 Sakarya University

Istanbul, Turkey Management Information Systems (Business IT) (German) (Bachelor)
Sep 2002 - Jul 2011 Marmara University

Erzurum, Turkey Turkish-Mathematics
Sep 1994 - Jun 2001 Anatolian High School

LANGUAGES SKILLS

Turkish SAP Business One Likom Gusto (ERP)
Native Ritma Flex (CRM) MS Office (Word, Excel, Power Point, Outlook)
Market Research Customer Service
English
Advanced

German
Intermediate. Language
Course for 8 Months at
Marmara University
(Preparation Class)

Spanish
Intermediate. Private
Lessons from 2000- 2005

CERTIFICATES & Certificate Name:Techniques on E-Mail Correspondance
COURSES Certificate Date:11.2018
Certificate Institution: AIM Consultancy

Certificate Name: International Trade
Certificate Date: 04.2012
Certificate Institution: Dis Ticaret Platformu

Certificate Name: Basics of Overseas Trading Management
Certificate Date: 02.2012
Certificate Institution: Bilgim Academy