Winnington

Hadomeh Judith Amaka
Romanijska 7,
Nis, Serbia.
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Customer Support Representative/ English Teacher
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Meticulous task driven assistant with vast experience in managing client
centric operations. An experienced customer support manager with a
proficient (5 star) level of english and strong customer service skills.

WORK EXPERIENCE SKILLS

Executive Assistant ​-Customer Support
Save N Shop Supermarket
​-Negotiation
07/2020 - 09/2020
​-Lead Qualification
Achievements/Tasks
​-Administration
-Emails and chat tech support Customer relationship management
​-Team work
-Implemented new sales strategies and funds management
​- Problem Solving
-Customer relationship management
-Time management

Customer Support Representative ​-Multitasking
Agile Consulting
​-Relationship Building.
06/2021 - 11/2021 Ukraine

Outsourcing and Recruiting Company ​-CRM -Excel -Ms Word

Achievements/Tasks ​-Slack -Adobe Acrobat
-Customer Support

-Demo calls
INTERESTS
-Account Management -Reading

-Addressing Customer’s queries -Writing

-Sports

Customer Success Manager (Remote) -Teaching
Pediatric and Adolescents Dentistry of Wyckoff
-Music
02/2022 - 08/2022 New York,United States
Dental Clinic

Achievements/ Tasks
-Inbound and outbound calls with patients LANGUAGES
-Scheduling appointments and appointments verification
-Verification of patients insurance ENGLISH (Native or Bilingual
-Processing bills, invoices, and patient payments. Proficiency)
-Maintaining confidentiality of all patient records.
CERTIFICATIONS AND COURSES EXTRACURRICULARS

TEFL (12/2021 - 12/2021)
- LTS (Leadership training
Certified Remote ESL Tutor
services)

-Guides (Girl scout)
EDUCATION

-School debate team
General Medicine — MBBS
University of Nis Faculty of Medicine
-Creative writing team for the
Serbia school magazine.
10/2023-Present