Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/9603615

Досвід роботи

Account manager (PSP)

з 09.2022 по 12.2023 (1 рік 3 місяці)
Softum, Kyiv (IT)

- initial communication;
- signing of contracts;

- introduction and further support of new partners;
- market research of payment service providers in the online segment;
- analysis of performance indicators of partners.

Sales development representative

з 08.2021 по 04.2022 (8 місяців)
Brainlab, Kyiv (IT)

- primary contact with leads;
- qualification of leads;
- maintenance of database in CRM;
- maintaining communication with existing leads;
- processing of written requests.

Customer service manager

з 02.2020 по 05.2021 (1 рік 3 місяці)
F3NIX, Kyiv (IT)

- full support of the client base;
- customer assistance and consultation;
- sales;
- customer retention and return;
- resolution of conflict situations;
- reports keeping.

Restaurant manager

з 06.2017 по 11.2019 (2 роки 5 місяців)
FEST, Kyiv (Готельно-ресторанний бізнес)

- full support of the restaurant;
- team managment (30 people);
- control of kitchen and hall workers;
- recruitment, hiring employees;
- staff training;
- maintaining documentation;
- work with R-keeper;
- conducting inventories;
- keeping financial statements;
- responsibility for purchasing products, accepting deliveries;
- control quality of service;
- control technical condition of all equipment;
- resolution of conflict situations;
- interaction with suppliers;
- maintaining Facebook and Instagram pages.

Освіта

DITB

Management, Donetsk
Вища, з 2009 по 2014 (5 років)

Додаткова освіта та сертифікати

HR-generalist in IT, Beetroof Academy

2022

Basics of digital marketing Google digital workshop

2020

Art managment, Kyiv Academy of Media Arts

2019

Applying the HACCP principles

2018

The first school of managers from the Lviv Handmade Chocolate

2017

Знання і навички

Знання мов

• Англійська — вище середнього
• Українська — вільно
• Російська — вільно

Додаткова інформація

I'm looking for a job as HR, recruiter, or People Partner. I understand that I do not have much experience in this particular field, but I am ready to learn and I may start as a trainee in this field.

Зручний метод комунікації - телеграм