Job from October 2, 2019

Системный администратор, junior system engineer

15 000 – 18 000 UAH. По результатам собеседования

Company:
Black Bear UA
IT; less than 10 employees
City:
Kyiv
Employment type:
full-time, remote, people with disabilities welcome
Requirements:
work experience more than 1 year, unfinished higher education

Job description

Black Bear Technology, LLC is searching for a Junior Technical Support Engineer, with excellent English skills. Our company specializes in a wide range of services, including tailored IT services and solutions for small and medium businesses and their owners throughout the US.

Requirements:

Excellent English-speaking skills (B2/C1 — Fluent) are required. You will have an interview in English and need to be ready to express your thoughts and speak about you experiences as well as learn a huge technical knowledgebase with support of our CEO’s and Associates.

Experience in supporting Windows desktops, printers, scanners and other peripheral devices.

Experience with Windows family OS.

Ability to work with confidential information.

Ability to document all work in our ticket system as well as our documentation system, all in English.

Ability to work remotely (RDP, VNC, ScreenConnect, Teamviewer).

Understanding the basics of RDP, AV, DNS, DHCP, FTP, SMTP services.

Ability to communicate with excellent English by phone and in writing.

Tasks:

L1 Support engineer;

Maintenance and support Windows infrastracture client;

Work with senior technicians with problems you cannot resolve;

Learn new technologies and train to improve your skills;

Maintenance of Windows workstations, access control systems and telephone systems including VoIP telephony;

Interaction with contractors, clients and vendors to slove technology problems with excellent English.

We offer:

The work schedule: 5/2 from 16:00 — 00:00 with weekends and US holidays off.

Salary from 15000UAH (600 USD) depending on experience, skills and interview success.

Work from home with with equipment provided by Black Bear Technology.

Technology training and certifications paid for by Black Bear Technology.

Professional Growth and promotion potential within the company.

An outstanding team of employees to work with on a daily basis including working directly with the CEO.

You will work in the professional team and get an excellent opportunity to learn the profession.


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