Sales Manager (B2C, fluent English)

We are inviting you to become a part of our company as a Sales Manager!

GotYourBack Support is a Ukrainian IT company, working both in B2C and B2B market, providing remote technical assistance to English-speaking users all over the world, as well as being the voice of our partners' brands and the main tool for building trust and open relationships with their customers.

📌 WHAT YOU GET:

• Adaptation and training system including mentor, structured training program (sales techniques, scripts, working with CRM), as well as a caring HR manager and a Team Lead;
• Professional growth (regular feedback, personal 1:1s, knowledge-sharing within the team, and access to internal resources and useful reading materials);
• Career growth (we have a grading system, also you can become team leader, move into another team/department or combine two positions if possible);
• Flexible schedule (4×4 evening shifts) and remote-first format — work wherever it’s convenient and comfortable for you;
• Competitive salary (discussed at interview);
• Awesome team and supportive management (with no micromanagement);
• Compensation for successful completion of our job training;
• Additional benefits (health insurance, sick leaves, vacation, company-covered accounting services, extra goodies and cool perks to sweeten the deal!).

✅ WHAT YOU WILL DO:

• Process incoming calls, messages in the chat (warm database);
• Sell our technical service and software subcriptions to English-speaking customers from the USA, Canada and Europe;
• Upsell or cross-sell products or services where appropriate;
• Maintain a friendly, professional attitude to foster positive customer relationships;
• Work with the sales team to achieve collective goals;
• Take part in regular trainings and team meetings to enhance skills and coordinate efforts.

💪 YOU WILL SUCCEED IF:

• You have confident English skills (B2+), enough for easygoing conversations with native speakers;
• You want to develop in sales and technology spheres;
• You are an ambitious and proactive person with a desire to be the best and constantly improve;
• You are stress resistant, focused on results, want to work and earn money.
• Proven experience in sales or in a similar role would be a plus.

If you picture yourself as a part of a successful сompany — send us your resume! The first stage is a short online meeting of 30−45 minutes (no tests, no «send us a motivation letter first).

See yaa, we’ve GotYourBack!

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