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Job from July 28, 2025
Above average

Customer support representative (USA market)

25 000 – 38 000 UAH, $ 800-1000
Romen Personnel , Agency
Recruiting and HR; 10–50 employees
Remote jobs
Full-time. Work experience more than 1 year.
English — above average

Відповідальність
Технічна підтримка користувачів

Job description

About Us:

We are an IoT product development company specializing in software development in America and Canada. Currently, we are expanding our team and seeking a dedicated Customer Support Manager to join us.

Responsibilities:

Incoming Requests: Efficiently handle and respond to incoming customer support requests.
Client Calls: Engage in calls with clients to address inquiries and provide assistance.
Service Cancellations: Process and manage requests related to service cancellations.
Ongoing Duties: Perform various ongoing customer support tasks as required.

Requirements:

Experience: Minimum of 1 year of experience in customer support roles.
Language Skills: Good proficiency in English.

Conditions:

Hourly Rate:
$3.5 per hour for the first 3 months.
$4 per hour after 3 months.
Work Arrangement: Remote work opportunity.
Work Schedule: 22:00 — 08:00 and 16:00 — 2:00 Kyiv time.
Growth Opportunities: Opportunity for professional growth within the company.
Experience: Gain valuable experience in an international IT company.