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Kateryna
Customer care agent
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Customer Care Agent
Poltava, Ukraine
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Profile
I consider myself a communicative, loyal, and stress-resistant individual with a
proven ability to adapt to new situations. I have demonstrated resilience in high-
pressure environments and learn quickly. Constantly seeking opportunities to
enhance my professional competencies, I strive for continuous growth. As a team
player, I work effectively with others and contribute to achieving shared goals. I am
familiar with real-time translation of large volumes of text and skilled in managing
information efficiently. My experience includes communicating with representatives
of different cultures, which has strengthened my intercultural competence.
Languages
Ukrainian - Native English - B2
Work experience
Community Supporter & Translation Assistant
Church “2ª IPI de Maringá” - Maringá, Paraná, Brazi
Provided real-time translation of religious speeches from English
to Ukrainian for community member
Assisted with communication between international visitors and
local congregatio
Handled inquiries and supported attendees, demonstrating
empathy and effective problem resolutio
Maintained a welcoming and inclusive atmosphere for community
Skills
Experienced in using PC Easily adaptable
Effective communication Fast learning
Cooperation Creativity in solving problems
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