Contact information

The job seeker has entered a phone number , email and Instagram.

You can get this candidate's contact information from https://www.work.ua/resumes/10141366/

Work experience

Sales manager

from 03.2024 to 07.2024 (4 months)
city staff, Kyiv (Finance, banking, and insurance)

In my role as a Salesperson at City Staff, I was responsible for driving sales growth by building strong relationships with clients and effectively promoting our financial products and services. My focus was on understanding customer needs and delivering tailored solutions to meet their financial goals.

Skills Developed:

Strong interpersonal and communication skills, enhancing the ability to connect with clients and understand their financial needs.
Advanced negotiation and closing skills, successfully converting leads into loyal customers.
In-depth understanding of financial products and services, enabling me to provide valuable insights to clients.

Customer support representative

from 12.2023 to 03.2024 (3 months)
pirate spot, Kyiv (Individuals)

In my role as a Customer Support Representative at Piratespot, I was dedicated to delivering exceptional support to our gaming community. I focused on providing timely assistance, resolving inquiries, and contributing to a seamless gaming experience for all users.

Skills Developed:

Advanced problem-solving and conflict resolution skills tailored to the fast-paced online gaming environment.
Strong interpersonal communication skills, enhancing the ability to connect with customers and understand their needs.
In-depth knowledge of gaming industry trends and customer support best practices.

Logistics manager

from 04.2023 to 12.2023 (8 months)
A1 Logistics, Kyiv (Auto business and auto service)

As a Logistics Manager at A1 Logistics, I took full responsibility for overseeing the entire supply chain process, from coordinating transportation and warehousing to managing inventory. I developed strong skills in logistics optimization, vendor negotiation, and problem-solving, which enabled me to streamline operations and cut costs.

During my time in this role, I achieved several key milestones, including:

Reduced operational costs by renegotiating supplier contracts and optimizing transportation routes.
Increased on-time deliveries implementing more efficient scheduling and tracking systems.
Successfully led a team of 10+ logistics staff, improving productivity and ensuring compliance with safety and quality standards.

Through these experiences, I honed my abilities in strategic planning, leadership, and process improvement, allowing me to contribute significantly to the company's operational efficiency.

Retention manager

from 07.2021 to 12.2021 (5 months)
one win, Kyiv (Retail)

As a Customer Support Representative at One Win, I played a pivotal role in ensuring an exceptional gaming experience for our customers by providing timely and effective support. My responsibilities included addressing customer inquiries, resolving issues, and fostering a positive relationship with our gaming community.

Education

Taras schevchenko

Medicine, Kyiv
Unfinished higher, from 2020 to 2025 (5 years)

Excellent academic performance

Knowledge and skills

• Communicability
• Management of CRM
• Ability to work in multitasking mode
• Receiving incoming calls
• Purposefulness
• Conducting online chats
• Fast typing
• The first line of support

Language proficiencies

• English — fluent
• Hindi — fluent