Contact information

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Work experience

CUSTOMER SERVICE REPRESENTATIVE

from 09.2022 to 12.2024 (2 years 4 months)
Euro marketing company, Remote (Marketing, advertising, and PR)

Customer service representative

from 07.2019 to 07.2022 (3 years)
ANZALLA CONSTRUCTION COMPANY, Remote (Construction, architecture, interior design)

Sales representative

from 04.2017 to 05.2019 (2 years 2 months)
FGLOBAL PROPERTIES LIMITED, Remote (Real estate)

Education

University Of Port Harcourt, Nigeria

Educational Management and Planning, Kyiv
Higher, from 2012 to 2016 (4 years)

Knowledge and skills

• Excellent Verbal and Written communication
• Time management
• Goal Oriented
• CRM proficiency
• Knowledge of product storage rules
• Adaptability
• Multi tasking
• Organization of staff work
• MS Excel
• MS Word
• MS Outlook

Language proficiencies

English — advanced

Additional information

With over five years of dedicated experience in customer service and sales, I have honed my skills in delivering
exceptional customer support and driving sales growth. My expertise lies in efficiently managing customer inquiries,
resolving issues, and providing tailored solutions that enhance customer satisfaction and loyalty. I excel in building and
maintaining strong client relationships, leveraging effective communication, active listening, and a customer-centric
approach. Proficient in utilizing CRM systems, I ensure accurate record-keeping and follow-up, contributing to
streamlined operations and improved customer experience. My goal is to bring a blend of enthusiasm, professionalism,
and a results-oriented mindset to a dynamic team, where I can continue to contribute to the success and growth of the
company.