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Оксана

Regional manager

Considering positions:
Regional manager, Sales manager, Administrator, Customer support representative, Executive assistant, Recruiter, Support manager, Language specialist, English translator, Personal assistant
Age:
47 years
City of residence:
Ivano-Frankivsk
Ready to work:
Remote

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Oksana Melnychuk
Ukraine
e-mail: [open contact info](look above in the "contact info" section)
tel.: [open contact info](look above in the "contact info" section)
__________

EDUCATION

1995-2000
Kyiv National Linguistic University. Department of English Language.

EMPLOYMENT HISTORY

02-2024/present Proprietor and Sales Manager
Luxury Goods Business on eBay and other marketplaces
Self-Employed
• managed end-to-end operations of an online store specializing in
luxury pre-owned items (designer clothing)
• conducted product authentication and pricing based on current market
trends and customer demand
• created high-quality product listings with professional photography
and compelling, accurate descriptions
• provided customer service support, handling inquiries, returns, and
dispute resolution to maintain a high seller rating
• developed and executed marketing strategies to boost product
visibility and drive online traffic
• oversaw shipping logistics, inventory management, and coordinated
international sales processes
• maintained financial records, managed budgeting, and ensured
business profitability
• built and sustained long-term relationships with repeat buyers

06-2009/present Freelance Translator
Self-Employed
• translation/localization and proofreading (English > Ukrainian) for
direct customers and translation agencies

11-2010/present Freelance Translator
Booking.com
• translation/localization and reviewing of the hotel and travel-related
content from English into Ukrainian/Russian

10-2007/10-2008 Freelance Translator
Hagag, Buchnik, Weinstein & Co.
• translation of legal agreements and contracts from English into Russian

10/2006 – 07/2007 Recruiter
Vitaver & Associates, Inc.
• сonducted database searches, cold calls, and phone screenings/interviews
of U.S. candidates for positions in IT and management
• prepared candidate submittals (resumes and skill summaries) for the HR
manager
• maintained accurate records of candidate interactions and recruitment
progress in the applicant tracking system to ensure streamlined workflow
and reporting

02-2006/06-2009 Personal Assistant to Partner/Travel Coordinator
Baker & McKenzie – CIS, Limited
• internal and external travel arrangements, including visa support
documents, invitation letters for guests, hotel and ticket reservation
• drafting engagement agreements and assignment letters
• time entries into the billing system, expense reporting
• business correspondence, filing
• organization of business meetings and events
• translation services
• welcoming guests

12-2000/02-2006 Office Manager/Customer Service Operator
Maersk Ukraine Ltd.
• coordination of export/import processes: equipment reservation,
booking, issuing B/Ls and invoices, payment control, cargo event
tracking, transshipment planning, arrival notification, document
preparation, system reports
• correspondence and phone contacts with internal and external agencies
regarding cargo movement
• handling inquiries from customers and problem-solving
• coordination of office purchasing, ordering, rent, and insurance
• inventory control and facilities maintenance
• business correspondence, contracts, and telephone contacts
• travel arrangements, including visa applications, invitations for foreign
visitors, travel accommodations, transportation, etc.
• organizing meetings and events
• filing, report writing, memo and letter drafting
• call handling and distribution of incoming correspondence
• translation/interpretation services
• recruiting assistance
• financial department support
• administrative support to the General Manager and the team

02-1999/11-1999 Personal Assistant to Vice-President
JSCB “Citibank (Ukraine)”
• business correspondence, filing documents, and settling bills
• travel and event arrangements
• reception and switchboard duties
• translation services
• administrative support to the Vice-president and the team

02-1998/02-1999 Receptionist
Kiev Sport Club
• switchboard duties and customer support
• translation services
CAT TOOLS: Phrase (frm. Memsource), MateCat, SmartCAT

LANGUAGES:

• Native Ukrainian
• Fluent Russian
• Fluent English

DRIVING LICENSE: category “B” (since Dec 2009)

PERSONAL CHARACTERISTICS:

I believe that I possess several qualities that make me a reliable and valuable member of any team. I
am confident in my ability to manage multiple tasks and find effective solutions to any challenges
that may arise. Additionally, I am highly detail-oriented and committed to maintaining a strong
work ethic.

REFERENCES:

Available upon request

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