Kamwengo
Customer support representative
- Considering positions:
- Customer support representative, Coordinator, Call center operator, Analyst, Digital Manager, Executive assistant, Sales agent, Sales manager, Administrative manager, Sales representative
- Age:
- 26 years
- City of residence:
- Lviv
- Ready to work:
- Remote
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Remote Customer Support | Sales Support | Executive Assistant
Zambia (Available Worldwide – US & EU Hours Flexible)
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PROFESSIONAL SUMMARY
Results-driven professional with 5 years of international experience in
customer service, sales support, and executive assistance. Medical
graduate (MD) from Ukraine, combining strong analytical skills, attention to
detail, and structured problem-solving with a proven ability to manage
high-volume client
interactions and maintain CRM systems. Highly adaptable,
cross-culturally competent, and ready to deliver exceptional service
remotely or in-office.
KEY SKILLS
● Customer Support & Client Retention
● Sales Support & Follow-Up
● Appointment Scheduling & Calendar Management
● CRM & Database Management
● Administrative & Executive Assistance
● Conflict Resolution & De-escalation
● Remote Work & Cross-Time Zone Communication
● Fluent English (Written & Verbal)
EXPERIENCE
Customer Care Representative (Remote – USA)
New Life OBGYN | Sept 2021 – Dec 2025
● Handled high-volume inbound/outbound calls, resolving client issues
efficiently.
● Coordinated appointments across time zones, improving client
satisfaction.
● Maintained accurate CRM records and confidential data.
● Trained new team members, ensuring smooth operations.
English Language Instructor
Green Country, Lviv, Ukraine | Nov 2021 – May 2022
● Delivered structured lessons and monitored academic progress.
● Developed individualized learning plans, improving student outcomes.
● Strengthened cross-cultural communication skills.
Additional Customer Service Experience
● 5+ years supporting international clients in sales, administrative
coordination, and client relations.
EDUCATION
Doctor of Medicine (MD)
Danylo Halytsky Lviv National Medical University, Ukraine | Sept 2018 –
June 2024
TECHNICAL TOOLS
CRM Systems | Microsoft Office | Google Workspace | Zoom | WhatsApp |
Telegram | Scheduling & Documentation
✅ Why Hire Me
● Proven international customer service and sales support expertise.
● Strong academic and analytical background as a medical graduate.
● Experienced in remote work, cross-cultural communication, and
maintaining client confidentiality.
● Reliable, adaptable, and ready to contribute immediately.
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The candidate's resume is posted at https://www.work.ua/resumes/10194149/