Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/10318564/

Work experience

Dispatcher

from 09.2024 to 09.2025 (1 year)
Logistics, Remote (Transportation and logistics)

I have extensive experience using DAT to dispatch straight trucks, box trucks, Sprinter vans, dry vans across the U.S., efficiently assigning loads to drivers and owner-operators while managing multiple priorities and real-world challenges such as last-minute load changes, vehicle breakdowns, and urgent delivery requests. I track shipments to ensure on-time delivery, maintain constant communication with drivers, brokers, and customers, and keep accurate and up-to-date dispatch and load records. I plan routes strategically to reduce delays, match the right truck to each load to maximize efficiency, manage expedited and critical freight, and quickly resolve problems to ensure shipments move smoothly, operations run reliably, and deadlines are consistently met

Customer support representative

from 05.2023 to 08.2024 (1 year 4 months)
New York medical, Remote (Medicine, pharmacy)

I worked remotely as a Customer Support Representative for New York Medical, a US-based company, where I handled patient support through calls in English. My responsibilities included scheduling doctor appointments, assisting patients with insurance-related questions, and guiding them in taking their medications correctly. This role gave me valuable experience working with English-speaking clients, while strengthening my communication, organizational, and problem-solving skills in a healthcare setting.

Education

Lviv national medical university

Medicine, Lviv
Higher, from 2021 to 2026 (5 years)

Knowledge and skills

• Attentiveness
• Communicability
• Active sales
• Handling objections
• Management of CRM
• Organization of logistics
• Adaptability
• Logistics

Language proficiencies

• English — advanced
• Hindi — fluent
• Ukrainian — average