• PRO

Vinay

Customer support representative, 28 000 UAH

Considering positions:
Customer support representative, Dispatcher, Coordinator, Call-centre operator, Logistics coordinator, Team lead
Employment type:
full-time, part-time
Age:
21 years
City of residence:
Lviv
Ready to work:
Remote

Contact information

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Work experience

Logistics manager

from 10.2023 to 08.2024 (10 months)
US transport, Remote (Transportation and logistics)

I excel at coordinating dispatch and logistics operations, ensuring efficient scheduling, real-time problem-solving, and clear communication between teams. My strong organizational skills help guarantee on-time deliveries and smooth supply chain management.

Customer support representative

from 09.2021 to 08.2023 (1 year 11 months)
New York medical, Remote (Telecommunications and networking)

I’m experienced in providing exceptional customer support with a focus on clear communication, problem-solving, empathy, and timely resolution. I always aim to ensure a smooth and positive experience for every customer.

Education

Lviv national medical university

Medicine, Lviv
Higher, from 2021 to 2026 (5 years)

Knowledge and skills

  • Attentiveness
  • Communicability
  • Active sales
  • Handling objections
  • Management of CRM
  • Organization of logistics
  • Adaptability
  • Logistics

Language proficiencies

  • English — advanced
  • Hindi — fluent
  • Ukrainian — beginner

Additional information

I have a strong background in sales and customer service, always meeting or exceeding my targets. I focus on understanding what customers need and offering the right solutions. My communication skills help me build good relationships, leading to happy customers and repeat business. I’m quick to address any issues, making sure customers are satisfied and loyal

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