Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/10379802/

Work experience

Translator / Client Support Specialist

from 12.2025 to now (3 months)
Liberty Agency, Дистанційно (Телекомунікації, зв'язок)

Ensured accuracy and clarity of translations while preserving original meaning
Assisted with written communication between teams or clients
Reviewed and edited translations for quality and correctness
Maintained confidentiality of sensitive information
Managed multiple translation tasks with attention to detail and deadlines

Customer support representative

from 11.2025 to 12.2025 (2 months)
Scalivo Company, Дистанційно (Телекомунікації, зв'язок)

Responded to customer inquiries via email in a timely and professional manner
Assisted customers with order issues, refunds, and returns
Provided technical support related to the online store and products
Resolved customer complaints and ensured high satisfaction levels
Documented customer interactions and solutions in internal systems
Worked with different types of customer requests and problem-solving cases

Translator / Profile Assistant

from 05.2025 to 05.2025 (less than a month)
Dream Singles Agency, Дистанційно (Телекомунікації, зв'язок)

Translated messages for clients
Helped manage and update user profiles

Translator / Client Support Specialist

from 05.2025 to 12.2025 (8 months)
Vegas Agency, Дистанційно (Телекомунікації, зв'язок)

Translated communication between clients
Assisted with profile management and ongoing support
Engaged in regular communication to improve client experience

Room Attendant

from 04.2024 to 03.2025 (1 year)
Hotel Oya, Дистанційно (Послуги для населення та бізнесу)

Cleaned hotel rooms and guest areas
Maintained cleanliness standards and reported maintenance needs

Production Line Worker (T-shirts)

from 11.2023 to 12.2023 (2 months)
Spreadshirt, Дистанційно (Видавництво, поліграфія)

Worked on the T-shirt printing and packaging line
Ensured product quality and packing accuracy

Factory Worker (Car Parts)

from 09.2023 to 10.2023 (2 months)
Lear Corporation, Дистанційно (Автобізнес та автосервіс)

Participated in the assembly of automotive parts
Operated within a team on a production line

House Cleaner

from 06.2023 to 08.2023 (3 months)
Private Cleaning Company, Дистанційно (Послуги для населення та бізнесу)

Performed detailed cleaning of private residences

Office Cleaner

from 05.2022 to 11.2022 (7 months)
Private Cleaning Company, Дистанційно (Послуги для населення та бізнесу)

Cleaned and maintained office spaces to high hygiene standards

Event Coordinator Assistant / Client Base Manager

from 03.2021 to 11.2021 (9 months)
PVM Group, Харків (Телекомунікації, зв'язок)

Searched for venues for events
Updated and maintained the client database
Created reports and summaries using collected data

Sales Assistant (Cold Calling)

from 06.2019 to 08.2019 (3 months)
PVM Group, Харків (Телекомунікації, зв'язок)

Contacted potential clients based on the company database
Introduced and promoted products over the phone

Inventory Assistant

from 06.2018 to 08.2023 (5 years 3 months)
Private Employer, Харків (Консалтинг, бухгалтерія, аудит)

Transferred physical inventory records into the 1C program
Created and managed digital copies of inventory documentation

Education

ХНПУ

Англійська мова та зарубіжна література, Харків
Unfinished higher, from 2020 to 2023 (3 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Висока працездатність
• Комунікабельність
• Творчий підхід
• Data management
• Understandability
• Здатність до навчання

Language proficiencies

• English — advanced
• Ukrainian — fluent

Additional information

I am a creative, stress-resistant, and highly focused individual who can work efficiently for long periods of time. I am always open to learning new things and easily adapt to different roles and environments. My previous work experience ranges from housekeeping to managing and updating client databases, which has helped me develop strong organizational and multitasking skills.
I am a confident computer user with experience in various software programs. I am proficient in working with spreadsheets and data entry, and I have a basic knowledge of 1C (specifically in inventory control and stocktaking). I am also skilled in Adobe Photoshop and capable of creating reports and maintaining accurate documentation.
I thrive in dynamic teams, pay attention to detail, and am committed to delivering quality results in everything I do.