Contact information

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Work experience

Security monitoring operator

from 03.2024 to 08.2025 (1 year 6 months)
OHZ Ukraine, Львів (Охорона, безпека)

Provided written and verbal communication with clients, callers, and emergency services across the United States and Canada.

Handled inbound and outbound calls in critical and emergency situations, ensuring clear and efficient information exchange.

Monitored system alerts and coordinated timely responses with relevant services.

Education

Лпл

Адміністратор
Specialized secondary, from 2013 to 2014 (1 year)

Additional education and certificates

Міжнародна освітньо-консалтингова компанія БІЗНЕС- КОНСТРУКТОР

2021

Knowledge and skills

• Продаж B2B
• Активний продаж
• Canva
• Facebook Ads Manager
• Ведення онлайн-чатів
• HTML
• Висока працездатність
• Стабільність
• Робота із запереченнями
• Ведення CRM
• Прямий продаж
• Здатність до навчання

Language proficiencies

English — above average

Additional information

- STRONG ANALYTICAL AND RISK ASSESSMENT SKILLS
- STRATEGIC THINKER WITH LONG-TERM PLANNING EXPERIENCE
- RELIABLE, AUTONOMOUS, AND ACCOUNTABLE
- EFFECTIVE COMMUNICATOR AND TEAM COLLABORATOR
- SKILLED IN PROCESS IMPROVEMENT AND OPTIMIZATION
- QUICK RESPONDER IN CRISIS SITUATIONS
- PROACTIVE AND CHANGE-DRIVEN LEADER
- TECHNICALLY PROFICIENT WITH SURVEILLANCE AND SECURITY SOFTWARE

LANGUAGE
English - Upper-Intermediate
Polish - Beginner
Russian - Native
Ukrainian - Native