Christian

CHIMA CHRISTIAN OGBUAGU
32 Crescent, 3rd Avenue, Gwarimpa, Abuja. Nigeria | [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) |
SUMMARY
●​ Dedicated Sales Representatives with over three years of experience in driving revenue growth
and enhancing customer satisfaction.
●​ Goal-driven team player with a passion for contributing to the tech industry and fostering
long-term business partnerships.
●​ Experienced Digital Marketing Specialist with a certificate from Google.
●​ Experienced Customer Service Representative.
●​ Excels in providing exceptional service to clients; especially skilled with handling challenging
customers.

EDUCATION
ESTAM University – Cotonou, République du Bénin​ September 2018 – July 2022
BSc, Computer Science

WORK EXPERIENCE
Sales Representative ​ May 2022 - July 2024
BYprint – Vancouver, Canada.​
●​ Led and managed the development and implementation of effective sales strategies.
●​ Identified and pursued new business opportunities to expand the store’s client base, while also
maintaining strong relationships with existing clients.
●​ Prepared and delivered persuasive sales presentations to potential clients, highlighting the benefits
and quality of services offered.
●​ Maintained and improved client retention rates, achieving a 20% increase by providing tailored
print solutions and fostering strong client relationships.
●​ Consistently surpassed monthly and quarterly sales quotas 15%, contributing to the overall revenue.
growth of the company.

Sales Representative Feb 2022 - Present
Zellar Cleaning Services – Miami, USA.
●​ Promoted and sold cleaning service packages to residential and commercial clients, meeting and
exceeding weekly and monthly sales targets.
●​ Conducted cold calls, email marketing campaigns, and followed up on leads to acquire new
customers and grow the client base.
●​ Built and maintained strong client relationships by understanding their cleaning needs and
providing specific service recommendations.
●​ Prepared and delivered persuasive sales presentations to potential clients, highlighting the benefits
and quality of services offered.
●​ Tracked sales performance, provided reports to management, and contributed to developing
strategies that improve sales efficiency.
 Digital Marketing Specialist​ June 2020 - April 2022
Omaan Fashion Academy – Abuja, Nigeria.​
●​ Managed and executed digital marketing campaigns for O’maan Fashion, increasing brand visibility
and growing the audience portfolio by 10%.
●​ Developed and optimized content for social media platforms, driving engagement and enhancing
brand recognition.
●​ Conducted data analysis to track key performance indicators (KPIs), improving campaign
effectiveness and ROI by 10%.
●​ Implemented email marketing strategies to nurture customer relationships, increasing repeat
purchases by 8%.

Customer Service Representative​ July 2019 - May 2020
Innovictory Ventures Limited– Abuja, Nigeria.
●​ Assisted customers in locating products, answering inquiries, and resolving issues, ensuring a
positive shopping experience..
●​ Processed transactions at the checkout, handling cash, credit, and digital payments with accuracy.
●​ Collaborated with team members to maintain well-stocked and organized shelves, contributing to
efficient store operations.
●​ Helped with inventory management, tracking stock levels, and replenishing items as needed.

VOLUNTEER ACTIVITIES
Co-Founder, Donner ​ September 2023 - Present
Empowering people to support others through online donations by making it easy for fundraisers to
share their stories and for donors to contribute directly to causes that matter to them.
SKILLS
●​ Tech Savvy ●​ Digital marketing ●​ Web development
●​ Critical thinking and ●​ Sales Negotiation ●​ Project management
problem-solving
●​ Effective communication
●​ Active listening

INTERESTS
●​ Technology ●​ Youth Empowerment ●​ Regional Development
●​ Sports ●​ Hospitality ●​ Music
LANGUAGES
●​ Igbo - Native ●​ English - Expert ●​ French - Conversational