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Офіс-менеджер
- Considering positions:
- Офіс-менеджер, Менеджер по роботі з клієнтами
- Age:
- 37 years
- City:
- Rivne
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Iuliia Heneralchuk
Customer Relationship Manager
e-mail: [open contact info ](look above in the "contact info" section)
tel.: [open contact info ](look above in the "contact info" section)
Summary of A dedicated and versatile professional with over 4 years of experience in client
Qualifications management, sales, and event organization. Have strong analytical skills and a
creative approach to problem-solving.
Experience
Client Manager
Job Description Ukraińsko-Polskie Centrum Edukacyjne "UniverPL" Sp.z o.o.
Work is based on recruiting students to universities in Poland, collecting information,
admission requirements, processing advertising materials, preparing presentations for
candidates, university selection, recommendations, assistance with accommodation
and adaptation in another country. Solving everyday issues.
Duration Of Service January 2020 – Present (4 years 1 month)
Responsibilities • Provided consultations and organized admission campaigns for universities in the
Republic of Poland.
• Excelled in client management, enhancing customer satisfaction and engagement
through tailored advice and support.
• Organizing group trips for children's education.
• Organizing meetings with university representatives.
• Tours and adaptation for students.
Partner
Job Description ТОВ «ЗАХІДКАНЦСЕРВІС»
The work is based on opening a new company, preparing a database, documentation,
and assessing market activity.
Duration Of Service April 2019 – October 2019 (7 month)
Responsibilities • Establishing a new company
• Preparing documents in accordance with current legislation
• Development strategies Building partnerships
• Market assessment, activity evaluation, supplier selection Finding new clients
• Building the company's brand and business cards Ordering goods and sales
Sales Manager
Job Description ТзОВ «Офіс Канцелярія»
The job is centered around selling office supplies: stationery and paper.
Duration Of Service October 2018 - April 2019 (6 months)
Responsibilities • Work in the 1C Accounting program.
• Issuing expense invoices.
• Advised clients on product selection, ensuring their needs were met efficiently
and effectively.
• Building long-term relationships with clients.
Job Description Customer Relationship Manager
ТзОВ «Анто Брітіш»
The work is based on consultations and assisting clients in obtaining visas.
Duration Of Service May 2012 - August 2016 (4 years 3 months)
Responsibilities Assisted clients with visa application processes for Poland and Lithuania, adhering to
current legislation.
Utilized Microsoft Office suite for document preparation and managed office
equipment, enhancing office productivity.
Languages Polish – Advanced
English – Intermediate
German – Beginner
Education National University of “Ostroh Academy”
Master’s in Cultural Studies and Philosophy / Lecturer of History and Theory of
Culture in Higher Education, Ostrog
2006 - 2011
Graduated from Higher Vocational School No. 24
Korets. Obtained qualification in "Computer Typing Operator, Executive Secretary."
2005 – 2006
Fluent in Ukrainian and Polish languages, Intermediate in English. Computer skills at a professional level.
Excellent organizational and communication skills, capable of creative thinking, disciplined, balanced,
demanding, responsible, willing to travel abroad.
Hobbies: Music, Eastern cultures, their traditions, religious studies, playing the bandura and guitar, traveling.
Customer Relationship Manager
e-mail: [
tel.: [
Summary of A dedicated and versatile professional with over 4 years of experience in client
Qualifications management, sales, and event organization. Have strong analytical skills and a
creative approach to problem-solving.
Experience
Client Manager
Job Description Ukraińsko-Polskie Centrum Edukacyjne "UniverPL" Sp.z o.o.
Work is based on recruiting students to universities in Poland, collecting information,
admission requirements, processing advertising materials, preparing presentations for
candidates, university selection, recommendations, assistance with accommodation
and adaptation in another country. Solving everyday issues.
Duration Of Service January 2020 – Present (4 years 1 month)
Responsibilities • Provided consultations and organized admission campaigns for universities in the
Republic of Poland.
• Excelled in client management, enhancing customer satisfaction and engagement
through tailored advice and support.
• Organizing group trips for children's education.
• Organizing meetings with university representatives.
• Tours and adaptation for students.
Partner
Job Description ТОВ «ЗАХІДКАНЦСЕРВІС»
The work is based on opening a new company, preparing a database, documentation,
and assessing market activity.
Duration Of Service April 2019 – October 2019 (7 month)
Responsibilities • Establishing a new company
• Preparing documents in accordance with current legislation
• Development strategies Building partnerships
• Market assessment, activity evaluation, supplier selection Finding new clients
• Building the company's brand and business cards Ordering goods and sales
Sales Manager
Job Description ТзОВ «Офіс Канцелярія»
The job is centered around selling office supplies: stationery and paper.
Duration Of Service October 2018 - April 2019 (6 months)
Responsibilities • Work in the 1C Accounting program.
• Issuing expense invoices.
• Advised clients on product selection, ensuring their needs were met efficiently
and effectively.
• Building long-term relationships with clients.
Job Description Customer Relationship Manager
ТзОВ «Анто Брітіш»
The work is based on consultations and assisting clients in obtaining visas.
Duration Of Service May 2012 - August 2016 (4 years 3 months)
Responsibilities Assisted clients with visa application processes for Poland and Lithuania, adhering to
current legislation.
Utilized Microsoft Office suite for document preparation and managed office
equipment, enhancing office productivity.
Languages Polish – Advanced
English – Intermediate
German – Beginner
Education National University of “Ostroh Academy”
Master’s in Cultural Studies and Philosophy / Lecturer of History and Theory of
Culture in Higher Education, Ostrog
2006 - 2011
Graduated from Higher Vocational School No. 24
Korets. Obtained qualification in "Computer Typing Operator, Executive Secretary."
2005 – 2006
Fluent in Ukrainian and Polish languages, Intermediate in English. Computer skills at a professional level.
Excellent organizational and communication skills, capable of creative thinking, disciplined, balanced,
demanding, responsible, willing to travel abroad.
Hobbies: Music, Eastern cultures, their traditions, religious studies, playing the bandura and guitar, traveling.
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The candidate's resume is posted at https://www.work.ua/resumes/10501634/?puid=2267