Инна

INNA KARAULAN
CV
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Perlynna Street, 3, 65000 Odesa
January 12, 1995
Tarutyne, Odesa region
Female
Ukrainian
Single

SKILLS PROFILE

Language Skills: Ability to Passionate Translator with a focus on English and German
communicate fluently in languages. Skilled in translation techniques and dedicated to
English and German with ensuring accuracy and cultural sensitivity in all projects.
native speakers, both orally Experienced in delivering high-quality work under tight deadlines.
and in writing. Ability to Eager to contribute to the mission of International Blue Crescent
effectively convey and make a positive impact by promoting cross-cultural
information, express understanding and supporting the development of Ukraine.
thoughts, and understand Committed to continuous learning and professional development
interlocutors in both to enhance translation skills and contribute effectively to the
languages. organization's objectives.

Organizational Skills: Ability EDUCATION
to effectively plan and
coordinate activities, both in Odesa I.I. Mechnikov National University Sep 2012 - Jan 2018
sales and personnel Odesa
management. Obtained qualification: Master Degree
Program Subject Area "Philology"
Professional qualification Philologist, the English and German
Communication Skills: languages and literatures teacher
Experience in interacting
with clients, employees, and
EMPLOYMENT
management, both orally
and in writing. Customer service representative Jun 2015 - Sep 2015
Serways Raststätte Buddikate West, Todendorf, Germany
Handled transactions for fuel and merchandise purchases at
Management Skills: Ability to
the gas station.
lead a team, conduct
Provided exceptional customer service and addressed
training and employee
customer inquiries and requests.
development, and develop
Ensured adherence to safety standards and followed
and implement strategies
equipment operating procedures.
to achieve company goals.

Stress Resilience: Ability to
Kitchen Staff Jan 2018 - May 2018
remain calm and
Serways Raststätte Kammersteiner Land Nord, Kammerstein,
composed in high-pressure
situations, effectively Germany
managing stress and Prepared food items according to established recipes and
maintaining productivity. standards.
Managed inventory and restocked kitchen supplies as needed.
Maintained cleanliness and sanitation standards in the kitchen
area.
LANGUAGES Collaborated with team members to ensure efficient kitchen
operations.
Ukrainian
Customer Support Specialist Jul 2018 - Jul 2020
Vodolii LLC, Odesa, Ukraine
English
Provided customer support by addressing inquiries and issues
via phone, email, and other communication channels.
German Collected necessary documentation and information from
customers.
Maintained records and processed documents according to
established procedures.
HOBBIES Collaborated with other departments to efficiently resolve
customer issues and ensure high levels of service.
Skiing
Sales Monitoring Manager Sep 2020 - Jan 2024
Singing
Sonic Auto Transportation, remote job, main office - LA, California,
Reading USA
Developing and implementing a sales monitoring and control
system.
Analyzing and evaluating the performance of sales
representatives.
Organizing and conducting training sessions and seminars to
enhance the professional skills of sales staff.
Preparing sales reports and presenting results to management.
Establishing and maintaining service standards and sales
targets.
Collaborating with other departments to coordinate initiatives
aimed at improving sales.
Developing and implementing strategies to increase sales
volumes and improve conversion rates.

EXTRACURRICULAR ACTIVITIES

Participant Jun 2017 - Aug 2017
Erasmus+ Program, Zagreb, Croatia
Participated in the Erasmus+ program, teaching Russian and
Ukrainian languages to Croatian students.
Engaged in cultural exchange and language instruction
activities to facilitate language learning and cross-cultural
understanding.
Developed lesson plans and teaching materials to effectively
convey language concepts and facilitate learning.