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Work experience

Team leader

from 05.2022 to 10.2024 (2 years 5 months)
Games Quality Ukraine LLC, Київ (IT)

http://www.games-quality.de/

• managing the manual QA testers team of 10
• communication with higher management and developers to ensure high quality of product (german publishers and producers)
• planning in strategic decisions and team working process
testing projects on the daily basis
• retesting the updated issues as blockers and crashes
• checks and corrections of all team reports
• preparation of the reports according to the company policies
• performing of HR duties, coaching, experience teaching
• mobile &console testing
• Trello, Mantis, JIRA, Slack, ZEP, MS Teams, Skype, Outlook, Google Workspace

Project manager

from 06.2021 to 02.2022 (8 months)
NEO System, Київ (Будівництво, архітектура, дизайн інтер'єру)

https://exhibition.neosystem.co.uk
•obtaining accreditations for projects of exhibition structures stands (approval in accordance with the technical requirements of organizers of exhibitions and expo centers).
•ordering technical services to ensure the electrification and the booth construction equipping.
•CRM system implementation.
•creation of technical views for the correct output of technical services depending on the exhibition location and space provided for it.
•coordination of assembly/disassembly process with the accompanying installers, import and export of exhibition equipment.
•projects presentation, coordination of budgets, control of intermediate results of projects and deadlines.
•contracts drafting, payment schedule control, delivery of installation equipment and structure components.

Sales manager

from 05.2020 to 05.2021 (1 year)
Brands Outlet, Київ (Роздрібна торгівля)

•supervise the operational and organizational standards of the store.
•cooperation with leading marketplaces - kasta.ua, rozetka.ua, prom.ua: hubs, online sales.
•undertaking administrative tasks, monitoring inventory levels, and developing business strategies.
•creation business strategies to attract new customers, xpand store traffic, and enhance profitability.
•respond to customer complaints and concerns in a professional manner.
•develop and arrange promotional material and in-store displays, promote advertising campaigns, special offers.
•prepare detailed reports on buying trends, customer requirements, and profits.
•managing store budgets and updating financial records.
•monitor inventory levels and prepare the recommendation of new items orders.
•design of advertising stuff (banners, posters, flyers, booklets, etc.), production of printed products, presentation booklets and brochures.

Artist&Tour manager

from 07.2019 to 01.2020 (6 months)
BRAII band, Київ (Шоу-бізнес, мистецтво, культура)

•label management, commercial activities control, budget planning.
•conducting pr campaigns, media cooperation & network projects (interviews, recording sessions sessions, meet and greets, and live performances).
•collaborating with booking or touring agents to develop suitable touring schedules - organization of European tour 2019 (9 countries, 18 concerts (Latvia, Poland, Czech Republic, Germany, France, Austria, Croatia, Hungary, Romania).
•social media brand strategy, MERCH production, advertising products, visual brand communication in social networks, art direction.
•securing the services of reputable lawyers, publicists, image stylists, and accountants depending on bands' needs.
•networking on behalf of bands to develop solid relationships with key individuals in the music industry (youtube, spotify, soundcloud, deezer, itunes, google play, bandcamp, songkick, gigmit).

Hotel manager

from 04.2019 to 09.2019 (5 months)
City Holiday Resort & Spa 5*, Київ (Готельно-ресторанний бізнес)

Project manager, event coordinator

from 08.2015 to 08.2018 (3 years)
LLC PMK Event Agency, ATLAS Weekend Festival, Київ (Шоу-бізнес, мистецтво, культура)

•organization of music festival
•main stage manager
•coordinator of backstage supplies
•VIP artist accompaniment (the Prodigy, the Сhemical Brothers, Placebo, Martin Garrix, LP, Benjamin Clementine, etc.)

Hotel manager, brand manager

from 08.2012 to 09.2018 (6 years 1 month)
Babushkin Sad Countryside entertainment complex, Київ (Готельно-ресторанний бізнес)

•coordination of hotel departments work
•ensuring the smooth operation of the economic service, rooms fund in accordance with the established standards
•cooperation with cleaning companies, suppliers of cleaning chemicals, mini-perfumes, textile products.
•formation of reports, conducting planned inventories, staff tabulation
•creation and implementation of advertising campaigns
•launch and implementation of marketing projects to promote the brand

Executive manager

from 08.2011 to 12.2012 (1 year 4 months)
LLC PR HOUSE, Київ (Маркетинг, реклама, PR)

Event manager, project coordinator

from 08.2008 to 12.2017 (9 years 4 months)
LLC ASPEN INSTITUTE Association; LLC Skovoroda club, Київ (Неприбуткові, благодійні та громадські організації)

Artist manager, logistics & hospitality coordinator

from 03.2008 to 12.2018 (10 years 9 months)
LLC PROMO.UA, Koktebel Jazz Festival, Київ (Шоу-бізнес, мистецтво, культура)

•project manager of the KYIV MUSIC MARKET #2.
•Koktebel Jazz Festival team (2008-2018) - head of logistics service, internal and external transfers; hospitality manager.
•personal assistant to the president of festival.
•preparation of commercial packages for partners of the festival, writing press releases and promotional offers.
•production of advertising materials, MERCH stuff.
•conducting promo-tours / pre-parties, tour manager (Red Snapper, Karl Frierson (De Phazz).
•VIP artist accompaniment (Bonobo, Submotion Orchestra, British Sea Power, Blue Foundation, Red Snapper, Patrick Wolf, the Cinematic Orchestra, De Phazz, the Bad Plus, Get the Blessing, Garden City Movement, Parov Stelar band, Oi Va Voi).

Referent, personal assistant

from 11.2007 to 08.2011 (3 years 9 months)
LLC Kolermet Invest, LLC New Solutions, Київ (Консалтинг, бухгалтерія, аудит)

Referent, personal assistant

from 07.2006 to 03.2007 (8 months)
Referent, personal assistant, Київ (Будівництво, архітектура, дизайн інтер'єру)

Translator, personal assistant

from 06.2004 to 07.2008 (4 years 1 month)
LLC Molwa Metal Pack, Київ (Металургійна промисловість, металообробка)

Education

Kyiv National Linguistic University

English philology, Київ
Higher, from 2001 to 2004 (3 years)

Kyiv Pedagogical College at Kyiv National University of Taras Shevchenko

English philology, Київ
Higher, from 1996 to 2001 (5 years)

Red diploma

Additional education and certificates

Seminar for hoteliers "Exceeded expectations: How to build a service system"

(Irpin) 2018 Grand Admiral Resort & SPA Country Club

II All-Ukrainian hotel forum "Hotel management strategy: sales, marketing, service, personnel"

(Kyiv) 2017 DEPO Conference Hall

Seminar for hoteliers "Effective hotel management: everything you need to know about finance, taxes and revenue management"

(Irpin) 2017 Grand Admiral Resort & SPA Country Club

Seminar for hoteliers "Everything you wanted to know about sales and prices: planning a pricing policy for 2017"

(Lviv) 2017 Kavalier Boutique Hotel

(Lviv) 2017 Reikartz Dworzec Hotel

Hotel Forum "Management of hotel sales and revenues, finances and taxes"

Knowledge and skills

• Trello
• MS Teams
• Mantisbt
• Jira
• EDELWEISS
• IIKO Office
• IIKO Card 5.0
• HUBS markets
• IIKO Front
• SERVIO HMS
• Pixelmator
• CorelDRAW
• Adobe Photoshop
• TeamViewer
• Radmin
• Google Docs
• ZEP
• Ведення CRM
• Discord
• Steam
• Slack