Alina

ALINA MYT`KO
[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)

KYIV, Kyiv, 04078, Ukraine
DATA E N T RY S P EC I A L I S T

WORK EXPERIENCE

Manager FEA
LLC BLANIDAS / KYIV / Nov 2024 - Jun 2025
The main responsibilities:
-communication with suppliers( Poland, China, Lithuania, etc.).
- order placement for the supplies.
-search for the new suppliers.
ABOUT ME -calculation of the supply costs.
-control of the raw materials balances.
-coordination of the all processes of the supply and transportation.
Main goal to obtain the -preparation and control of the all custom documents(invoices, specifications,
position of customer additional agreements, MSDS, CMR,packing lists, etc.)
support/service representive
in international company! am
a quick to learn and willing to
adapt to any job, also have a Data Entry Specialist
big experience in logistic Markify AB / Kyiv / Nov 2022 - Apr 2024
area, my major is exellent
communication skills, i`m a ▪ Collecting and entering data in databases and maintaining accurate records
good problem solver. Loyal, of valuable company information, revising a massive ammount of
hard working employee with information.
the ability to achieve tasks
when work alone or as part
of a team. I am punctual with Customer service representative
anexcellent attendance VISIT to Ukraine / Kyiv / Apr 2021 - Sep 2021
record.
▪ Providing information on the rules of entry/exit to Ukraine, consultation,
customer support at all stages of work, consultation on insurance products,
consultation on the rules at the airport, regulations for observing security
rules at the airport, baggage inspection

E D U C AT I O N
Customer service/support representative
Bachelor's degree Dobrobut medical network / Kyiv / Nov 2020 - Jan 2021
Kyiv National Economic ▪ Providing information about the company's medical services, registering
University named after V. foreign clients for a consultation, working with insurance companies, solving
Getman / Kyiv / 2009 non-standard issues, working with complaints, compliance with European
norms and standards in work procces
▪ Specialization - Economics
and enterprise, agricultural
management. Customer service/support representative
▪ Bachelor's degree - in International transport company TNT (FEDEX) / Nov 2019 - Jan
economics and enterprise, 2020
teacher of economics
▪ Receiving incoming calls, placing orders for import/export, providing
information on the location of the cargo (tracking by tracking), calculating
the cost of transportation services, communication between departments on
current customer issues, handling complaints, dealing with non-standard
situations, managing conflicts, maintaining international correspondence
SKILLS with foreign colleagues, the provision of full service and support at all
stages of work with clients, applying knowledge and skills of emotional
literacy when conducting dialogue with clients.
Microsoft Word

Manager FEA
Excel Forintos / Kyiv / Nov 2019 - Jan 2020
▪ monitoring of clients need in products, inner systems analysis of sales
Outlook possibilities and following sending the offers to clients, objection handling,
negotiating and business correspondence, signing of a contract with clients
and control of obligation's fulfillment, control of goods loading, payments,
delivery and working with claims, control of accounts receivable, creating of
Work with documents of an Company's Corporate Code
international character

Emotional literacy

Good leadership skills

LANGUAGES

English

Spanish

HOBBIES

Dancing (strip
plastique),stretching,fly
yoga,philosophical fantasy
literature,travelig to Europe

PERSONAL
D E TA I L S

Date of birth
07 Apr 1988

Nationality
Ukraine

Marital status
Civil partnership, 1 child