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Work experience

Customer service manager

from 09.2016 to 02.2022 (5 years 5 months)
RPE “MITEK”, Mykolaiv (Wholesale, distribution, imports, and exports)

•accompanying documentation for export of equipment,
•written commercial offers,
•B2B talks,
•participation in tender procedures,
•CRM management.

Foreign trade manager

from 06.2011 to 08.2014 (3 years 2 months)
PE “Zahid”, Mykolaiv (Wholesale, distribution, imports, and exports)

•translation of industrial engineering documentation,
•business correspondence with prospective suppliers,
•writing of commercial content for adding to website,
•sale of production.

Lead economist of securities trading department

from 05.2007 to 11.2008 (1 year 6 months)
“RODOVID BANK”, Kyiv (Finance, banking, and insurance)

•analytical reports on purchase and sale of securities (shares),
•online trading in shares.

Education

The NTUU Kyiv Polytechnic Institute

Translation (English), evening classes, 2008-2010., Kyiv
Unfinished higher, from 2008 to 2010 (2 years)

The State Tax Service Academy of Ukraine

Finance department, full time education, Irpin
Higher, from 2000 to 2005 (5 years)

Knowledge and skills

• MS Word
• MS Excel
• HTML
• CSS
• Knowledge of Incoterms
• Conducting negotiations
• Management of CRM
• Export operations
• Adobe Photoshop
• Adobe Illustrator
• CorelDRAW

Language proficiencies

• English — advanced
• French — above average