Vladsyalv

Vladyslav
Bolharov
Customer Support

About Me Experience
I can describe myself as a hard-working,
Ceva Logistics - Romania
fast learner with an enthusiastic and
05/2024 - 12/2024
dedicated approach to developing
personal and company interests. I enjoy Worked as an Account Manager at CEVA Logistics. My key responsibilities
included collaborating with internal teams to oversee transportation,
collaborating with people and find pleasure
warehousing, and distribution operations. I ensured adherence to
in assisting and resolving issues. I try to
regulations and maintained accurate documentation for shipments and
perceive negative situations as challenges
customs compliance. I utilized CRM systems and Excel for data
and get experience. I am eager to expand
management, trend analysis, and reporting.
my knowledge and grow in a customer
service role, and I am ready to deliver high- Adriatic Sea Fish company - Romania
quality customer-focused support. 05/2023- 03/2024
Worked as a manager at Adriatic Sea Fish company. I handled
[open contact info](look above in the "contact info" section) documentation, worked in a CRM system and with Excel. I served as a
liaison between potential and current clients in Romania, Ukraine,
[open contact info](look above in the "contact info" section) (any messenger) Budapest, and Croatia. I monitored team performance, providing feedback
[open contact info](look above in the "contact info" section) (available just for to owners to improve effectiveness. My duties included seeking new clients
calls) to grow and increase distribution of the company's products.
Romania, Oradea Seaspan company
In period from 09/2020 till 01/2023
Language Starting as a Deck Cadet, I progressed to the Fourth Officer. I undertook a
range of responsibilities integral to the vessel's operations, including
English (Upper-intermediate) documenting vessels' arrivals and departures, coordinating with port
authorities and ensuring adherence to all necessary protocols;
Ukrainian (native) participating in bridge watchkeeping; assisting in maintaining lifesaving and
Russian (native) firefighting equipment; and handling official correspondence and
maintaining accurate ship documentation records.
Expertise
Education

Management Skills Odesa National Maritime University
Problem Solving Bachelor of Science: Navigation and Ship’s
Critical Thinking Management. (2017 - 2022)

Negotiation Programs
Detail-oriented
Leadership CRM systems: Warehouse Management System, GOM, C3
Microsoft office: Excel, Teams, Outlook, PowerPoint