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Work experience

Sales manager

from 08.2023 to 11.2024 (1 year 3 months)
Speedy Movers (Contract), Remote (Transportation and logistics)

Used CRM tools to manage leads and track sales pipelines, ensuring streamlined operations.

Conducted timely follow-ups with leads and updated customer information with accuracy.

Prepared cost estimates and contracts tailored to the scope of moving and cleaning services.

Negotiated terms to close deals while safeguarding company profitability.

Tracked and reported key performance indicators (KPIs), including conversion rates and revenue growth.

Resolved client complaints efficiently to maintain high levels of customer satisfaction and secure repeat business.

Identified and engaged potential clients through market research and networking.

Offered complementary cleaning services during move-ins and move-outs, enhancing client value.

Calculated costs for long-distance moving and cleaning services using dedicated tools for accuracy.

Made over 80 to 100 inbound calls and outbound calls to customers.

Sales manager

from 04.2021 to 07.2023 (2 years 3 months)
Agama Softwares, Remote (IT)

Closed sales deals by effectively advising and supporting clients through the purchase process.

Achieved planned sales figures by leveraging efficient CRM management.

Made over 90 to 150 calls daily.

Communicated with clients via chats and phone in English to resolve queries and upsell products.

Delivered superior client support, addressing product concerns and offering additional services.

Prepared detailed sales reports to track performance metrics and identify growth opportunities.

Collaborated with marketing teams to refine product presentations and improve lead quality.

Sales manager

from 07.2020 to 05.2021 (10 months)
BCC, Remote (Telecommunications and networking)

Successfully closed deals and expanded the client base through exceptional presentation of solutions.

Generated leads and contacted potential clients to offer services to them.

Managed CRM systems, ensuring accuracy and efficiency in client data and contract coordination.

Conducted client meetings to propose tailored solutions that met diverse customer needs.

Participated in sales quality audits, improving script knowledge and customer interaction outcomes.

Organized sales campaigns that boosted monthly revenues by 15%.

Trained new hires in sales techniques and CRM management to enhance team capabilities.

Sales representative

from 03.2017 to 05.2020 (3 years 2 months)
United idea solutions, Remote (IT), Remote (IT)

Increased client acquisition by 30% and overall sales by 20% in the first year through innovative sales strategies.

Closed key deals and nurtured strategic partnerships to sustain revenue growth.

Trained and led a sales team of 10, enhancing their performance and customer engagement techniques.

Conducted market analysis to identify emerging trends and adjust strategies accordingly.

Created tailored sales pitches for high-value clients, resulting in successful deal closures.

Sales manager

from 08.2015 to 10.2017 (2 years 2 months)
Boston real estate company, Boston, Remote (Real estate)

Spearheaded sales operations, leading an 8-member team to achieve 25% market share growth.

Generated leads and reached out to clients to offer services.

Established and maintained relationships with high-value clients, successfully closing large deals.

Developed sales strategies to capitalize on emerging market opportunities and drive team success.

Negotiated contracts and terms with clients to ensure mutually beneficial agreements.

Oversaw the implementation of new CRM tools, improving team efficiency and data accuracy.

Knowledge and skills

• Organizedness
• Communicability
• Active sales
• Management of CRM
• Stress resistance
• Handling objections
• Conducting telephone negotiations
• Strategic planning
• Strategic thinking
• Strategic marketing
• B2B Sales
• Conducting negotiations
• Organization of road transport
• MS Excel
• Direct sales
• High working capacity
• Cold calling

Language proficiencies

English — fluent