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Менеджер підтримки користувачів
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Finance Professional | Customer Service Specialist
Athens, Greece | [
PROFILE
Results-driven finance graduate with multidisciplinary experience in financial auditing, retail
economics, hospitality, and customer service operations. Strong analytical mindset combined with
excellent communication skills and multicultural adaptability. Committed to delivering high-quality
service and achieving performance targets.
CORE COMPETENCIES
• Financial Analysis & Reporting
• Customer Relationship Management
• Microsoft Office & Advanced Computer Skills
• Multilingual Communication (EN / RU / UA)
• Problem-Solving & Decision-Making
• Team Collaboration & Independent Work
PROFESSIONAL EXPERIENCE
Customer Service Representative – Teleperformance Greece (2022–Present)
• Manage social media platform support inquiries and resolve account issues.
• Maintain high performance and quality standards.
Personal Trainer – Athens (2018–2021)
• Designed tailored fitness programs and built long-term client relationships.
Economist – Gold Oscar Jewelry Boutique (2010–2016)
• Conducted financial reporting, budgeting, and inventory cost analysis.
Auditor – State Financial Inspection of Ukraine (2009–2010)
• Performed compliance audits and prepared financial evaluation reports.
EDUCATION
MSc in Finance – V.N. Karazin Kharkiv National University (2008–2009)
BSc in Finance – V.N. Karazin Kharkiv National University (2004–2008)
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