Дмитро

Phone: [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)
Telegram: @Dmytro_Sobol
Location: Burgas, Bulgaria

Career Summary
Mar 2023 - May 2025 | Germany - Part-time operational
support at Holzbau Enders (production, logistics) + garden
& park maintenance
Upskilled languages in parallel: German (2023-2024),
DMYTRO English Advanced (2025)
SOBOL Completed MS Office 365 & productivity tools training
(2025)
Business development professional
with 13 years of experience building Business Development Specialist | Japan Tobacco Int.
and maintaining client relationships in 2015-2023
fast-paced commercial environments.
Client Relationship Management
Analyzed partner needs and provided tailored
Skills
recommendations to optimize their business
Strong communication skills
Ability to understand customer needs performance improvement in operational efficiency
Empathetic client communication Maintained 95%+ partner retention rate through
Presentation and persuasion abilities proactive problem-solving and attentive service
Objection handling Resolved conflicts and addressed concerns through
Time management and organization
CRM proficiency empathetic listening and creative solutions
Sales pipeline & lead management Delivered product presentations and training sessions to
Experience with digital sales tools and business partners
automation Negotiated partnership terms and agreements, ensuring
mutually beneficial outcomes
Communicated regularly with distributors and store
Educational Background owners to coordinate operations and resolve issues
Admiral Makarov National Shipbuilding Prepared and presented detailed reports on market
University trends and business performance
Master's Degree in Finance Analyzed territory data to identify opportunities and
optimize visit strategies
Monitored KPIs and consistently achieved quarterly
Languages performance targets
English - B2
German - B1 Sales Representative, HoReCa Channel | Lactalis Ukraine
Ukrainian - native
Russian - native
2010-2015

Built strong partnerships through reliable service and
Training and Seminars
consistent follow-up
Еffective Communication Skills (2021) Performed regular client visits to ensure satisfaction and
Category Management (2019) identify growth opportunities
Strategic Negotiation Skills (2019) Managed relationships with restaurant, hotel, and cafe
Presentation Skills (2018) clients across assigned territory