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Work experience

Administrator / Drupal Developer

from 04.2020 to now (5 years 4 months)
UGC Management, Odesa (IT)

I am an experienced, self-taught Drupal developer with a passion for creating
innovative solutions.
Skilled in designing, developing, and maintaining high-quality websites and
applications for a wide variety of clients.
Develop corporate, e-commerce, and multifunctional sites from the ground up. -
functions.
Search engine technical optimization with great results on the Serps and excellent ROI.
User experience (UX) optimization Performance tuning and caching strategies
Security best practices and vulnerability management Integration with third-party
APIs and CRM systems Content management and editorial workflow enhancement
Responsive web design Code review and quality assurance
Database optimization and management
Project management E-commerce systems and strategies
Data migration and integrity
Continuous integration and deployment (CI/CD)
Creating and managing content types, fields, views, and other site elements
Configuring modules and themes to meet specific requirements
Developing user interfaces and user experience enhancements Integrating 3rd- party APIs with Drupal Writing custom scripts to automate tasks and improve site
performance
Troubleshooting and resolving problems with existing Drupal sites
Providing technical support and guidance to users Ensuring sites are secure and
up-to-date with the latest core and module releas
Acquired skills and competencies:
PHP, MySQL, CSS, SEO, drupal 7, html css, HTML., Drupal 7,8,9,10

Drupal developer

from 09.2011 to 03.2020 (8 years 6 months)
Freelancer, Remote (IT)

I am an experienced, self-taught Drupal developer with a passion for creating
innovative solutions.
Skilled in designing, developing, and maintaining high-quality websites and
applications for a wide variety of clients.
Develop corporate, e-commerce, and multifunctional sites from the ground up. -
functions.
Search engine technical optimization with great results on the Serps and excellent ROI.
User experience (UX) optimization Performance tuning and caching strategies
Security best practices and vulnerability management Integration with third-party
APIs and CRM systems Content management and editorial workflow enhancement
Responsive web design Code review and quality assurance
Database optimization and management
Project management E-commerce systems and strategies
Data migration and integrity
Continuous integration and deployment (CI/CD)
Creating and managing content types, fields, views, and other site elements
Configuring modules and themes to meet specific requirements
Developing user interfaces and user experience enhancements Integrating 3rd- party APIs with Drupal Writing custom scripts to automate tasks and improve site
performance
Troubleshooting and resolving problems with existing Drupal sites
Providing technical support and guidance to users Ensuring sites are secure and
up-to-date with the latest core and module releases.

Administrator

from 01.2011 to 12.2014 (3 years 11 months)
Urban City Distribution SRL, Remote (Telecommunications and networking)

Company activities in the call center (BPO) Owner/Administrator of the call center.
Programming and maintaining all call center hardware and software I am on call
to answer any additional questions potential clients may have.
Managed a team of 12 call center agents, achieving an excellent employee
satisfaction rate and meeting or exceeding all performance targets.
All other administrative duties.
Highly skilled call center manager with 4 years of experience leading teams of up
to 12 agents. a proven track record in implementing new technologies, training
programs, and performance tracking systems, resulting in significant increases in
customer satisfaction scores and call center efficiency. Exceptional skills in team
management, process optimization, and fostering a collaborative work
environment to achieve departmental and company-wide objectives.
Implemented a call center with law firm contracts in the United States. Developed
and implemented a customer service training program for call center staff,
resulting in a 15% increase in first call resolution and a 10% increase in customer
retention rates.
Acquired skills and competencies:
operator call center, call center management, bpo

Sales representative

from 02.2006 to 09.2011 (5 years 7 months)
Frontier Property, Remote (Real estate)

Senior Real Estate and financial consultant to investors throughout Eastern & Western Europe. Opening & closing accounts. Developing relationships with corporate and individual clients. Researching and keeping up to date with the Real Estate industry of Romania.

Providing timely information to potential and existing clients. Updating all database information on potential and existing clients. Overseas property show representative.
Acquired skills and competencies:
investment, Sales, real estate, Real Estate Investment

Sales Executive

from 05.2005 to 02.2006 (9 months)
USA MOBILTITY, Remote (Telecommunications and networking)

Maintain established base accounts and develop new business from those those
accounts. Prospect for new business by telephone, fax, and appointments for new accounts. Sales of paging, telemetry, and wireless pcs to new business and individual accts. By tele prospecting, marketing tools. and cold calling, setting up appointments to
visit clients to present all of USAMOBILITY products and services. Maintaining sales logs, appt logs, tele prospecting logs. Report directly to regional
sales manager monthly activities.

Sales Executive

from 06.2001 to 04.2004 (2 years 10 months)
AT & T Wireless, Remote (Telecommunications and networking)

Selling and marketing AT&T products and services to potential customers while
maintaining an existing customer base
Maintaining complete product and service knowledge to provide the highest
quality of sales and service to customers
Maintaining cash drawers and reports for the opening and closing of stores
Maintaining monthly sales quotas and reports
Maintaining knowledge of wireless processing account software and office
software, including Microsoft Office
Acquired skills and competencies:
Mobile, Sales Management, Sales, crm customer relationship management, sales
abilities, b2b sales

Sales Executive

from 04.1997 to 09.2001 (4 years 5 months)
SPRINT PCS, Remote (Telecommunications and networking)

Selling and marketing Sprint products and services to potential customers while
maintaining existing customer base
Maintaining complete product and service knowledge to provide the highest
quality of sales and service to customers
Maintaining cash drawers and reports for opening and closing of store
Maintaining monthly sales quota and reports
Maintaining knowledge of wireless processing account software and office
software including Microsoft office
Acquired skills and competencies:
Mobile, Sales, crm customer relationship management, sales presentations, b2b
sale

Clerk

from 10.1994 to 02.1997 (2 years 4 months)
VITAS HEALTHCARE, Remote (Medicine, pharmacy)

Responsible for sorting and distributing department mail. Assisting department supervisor with accounts payable reports and account
payable ledger corrections Filing of accounts payable receipts and reports
Faxing, filing, and distribution of accounts payable IRS tax forms
Data entry of misc. accounts payable forms and letters with Lotus 123, Microsoft
Office software
Acquired skills and competencies:
microsoft outlook, accounts payable, mail services, outlook (mail)

Education

Jones College Miami Campus

Paralegal, Odesa
Higher, from 1996 to 1998 (2 years)

I studied to be a paralegal or legal assistant in Miami , Florida , I learned alot about the field of law
and research. It also helped me with social skills , speaking to audiences.

Miami Dade Community College

Law, Odesa
Higher, from 1994 to 1996 (2 years)

I graduated with a associates degree in law and sound engineering as a minor. College helped me to gain knowledge in these fields extendively. I also learned alot
about good sales and social skills

Knowledge and skills

• Work with clients
• Knowledge of sales techniques
• Direct sales
• Phone sales
• MS Office
• Adobe Photoshop
• Drupal
• MySQL
• PHP
• Development of SEO strategies
• SEO
• Content Management System
• Content Management Framework
• JQuery
• HTML
• CSS
• Sale of real estate
• Venture investment
• Real estate
• Presentation of real estate objects

Language proficiencies

• English — fluent
• Spanish — fluent
• Romanian — above average