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Work experience

Customer support representative ,Sales manager

from 01.2024 to now (2 years 2 months)
American company, Lviv (Телекомунікації, зв'язок)

Persuade clients by articulating unique benefits and distinctions of the company,fostering strong relationship with the clients to drive sales and customer loyalty.

Customer support representative

from 03.2022 to 12.2023 (1 year 10 months)
American company, Lviv (Medicine, pharmacy)

Successfully worked as a patient care coordinator in an American pharmacy. Liaised with patients and doctors,managed strong pharmacy- patient relationship and resolve inquiries.

Education

Danylo Halytsky Lviv national medical university

General medicine, Lviv
Unfinished higher, from 2022 to 2028 (6 years)

Actively involved in extensive coursework,various research projects and medical community activities.

Knowledge and skills

• Productivity
• Communicability
• Management of CRM
• Active sales
• Direct sales
• Handling objections
• Sale of medical products
• Punctuality
• Teamwork
• Work with clients
• Work with customers
• Conducting negotiations

Language proficiencies

• English — advanced
• Ukrainian — beginner
• Hindi — fluent

Additional information

RELEVANT SKILLS

>Leadership and team work
-team management
-team collaboration

>Communication and customer service
-fluency in english
-quality customer service
-communication skills
-problem solving

>Sales and marketing
-sales and negotiation
-market research