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Андрій
Директор IT-департаменту
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Male, 45 years, born on 15 November 1979
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Reside in: Kyiv, Ukraine
Citizenship: Ukraine, work permit at: Ukraine
Ready to relocate, ready for business trips
Desired position and salary
Head of IT / IT|IS Director (CIO) / IT Manager
IT, Internet, Telecom
• CTO, CIO, IT Director
Employment: full time
Work schedule: full day, flexible schedule, remote work
travel time to work: any
Work experience —26 years 8 month
December 2018 — till present days
6 years 9 months
GroupeSEB
Ukraine, www.groupeseb.com
IT Manager of Ukraine and Poland (12.2018-10.2021),
IT Manager of Ukraine (11.2021-)
Responsibilities:
• IT department management
• Change agent (Change and optimize working processes of different departments)
• K-user of IT systems
• Implementation of IT policies and standards
• Leading IT trainings for employees
• IT infrastructure support
• Support of the server and network equipment
• Procurement of equipment
• IT expertise in projects and implementations
• Implement innovations in many departments
• Support BI team and developers
• Coordination of internal employees, partners and external contractors
Achievements:
• Full office relocation for 2.5 months from the scratch
• Network infrastructure was changed for comfortable use
• Optimized and decreased of the expenses for the IT and mobile services
• Processes was standardized accordingly to Corporate rules (Printers/Internet/Projects/Support team/Ticket system/Retail)
• IT department was created
• Implemented tools for Remote working (Office365/Teams)
• Many manual processes was automated (MS Power Automate, VB Scripts etc.)
• Electronic document management system was implemented (Contentum, Signy, VCHASNO)
• Implemented Brand Internet shops
• BI processes was started (Automations, storages, team management etc.)
• Changed and optimized many processes in different departments
• Role of Project Manager in different local projects (BI, PUSH, Local ERP projects etc.)
• Knowledge base and documentation storages was created
• Local ERP system support process was implemented (Changed number of 1C programmers/ /Implemented ticketing system for requests/Increased number of parallel projects (Was: 1.5 department, Now: All departments))
• Implemented backup systems of work in period of blackouts
• Ukraine lead or on first positions in:
◦ First implemented StarLink in Europe
◦ One of the first totally migrated to Cloud storages (SharePoints)
◦ Implemented of Virtual Receipts
◦ Implemented 360° cameras for video conferencing
January 2014 — December 2018
4 years 11 months
EVER Neuro Pharma GmbH
Ukraine, www.everpharma.com
IT manager
Responsibilities:
• IT infrastructure support
• Support of the CRM systems (Update 7, Veeva CRM (Salesforce))
• Support of the regional representatives
• Support of the VoIP (Asterisk/FreeBSD)
• Support of the servers infrastructure (Dell, Fortinet, NetApp, HP, VmWare)
• Procurement of IT equipment
Achievements:
• Established a trust relationship with the headquarters in Austria, which led to a faster/priority support and access to the company's resources including prior support of partners (Microsoft, NetApp, Dell etc.)
• Brought the representative office to the first place among the countries where new technologies and systems are being implemented
• Optimized and decreased of the expenses for the IT and mobile services
• Implement Veeva CRM + CLM (salesforce.com)
• Implement Office 365
• Participated in the development of solutions based on Local ERP 1C (8.3)
• Standardized equipment and brought everything to the global standards of the company
• Implemented IT policies and standards
• Led training's for employees
April 2013 — January 2014
10 months
Syngenta
Ukraine, www.syngenta.com.ua
Business support specialist
Responsibilities:
• Support of the business needs
• Regional offices support
• Develop and implement of IT infrastructure for regional offices
• Procurement of IT equipment
• Procurement of IT services
Achievements:
• IT infrastructure was implemented in 90% of the regional offices
• The process of ordering and purchasing IT equipment was optimized
October 2012 — April 2013
7 months
"Architectural studio FORMA"
Ukraine, www.formaarchitects.com
IT Manager
Responsibilities:
• Support of the Windows and Apple network
• Installation and support of users computers
• User support and trainings
June 2010 — October 2012
2 years 5 months
SAYAMA Travel Group Co., Ltd
Thailand, www.sayamatravel.com
IT|IS Director / CIO
Responsibilities:
• Strategic planning and development of the company's IT infrastructure
• Optimized and decreased of the expenses for the IT
• Search and optimal use of IT equipment in tourism
• Search for optimal solutions in stressful situations
• Implementation of innovative technologies
• Management of IT department (4 employees)
• Control and centralized purchase of equipment
• Installation and support of the OS’s: Windows, FreeBSD, Linux, Android
• IT infrastructure support
• Support of the VoIP (Asterisk/FreeBSD)
• Support of the regional representatives
• Support of the equipment: Supermicro, Ricoh, D-Link, НР, Acer etc..
Achievements:
• IT department was created (4 employees)
• IT infrastructure was created from the scratch
• All office computers were transferred to licensed software
• All servers was replaced. The number of servers was increased from 5 to 12
• Implemented RAS for regional users
• 3 biggest regional offices was connected via VPN (Phuket/Pattaya/Kyiv)
• Improved stability and quality of telephone communication between offices
• Analog telecommunications were replaced and migrated to VoIP
• A call registration system for the Call Center based on IP telephony was created
• Significantly reduced the cost of international calls
• Reduced the cost of telephony during a long stay in another country (Thailand / Ukraine)
• A system of Web cameras has been created to display the current situation in Thailand
• The process of ordering and purchasing IT equipment was centralized
• Replaced all office printers. Transferred to more powerful and economical network MFP
• Replaced all the office Internet channels for new, faster and more stable
• Organized system of the remote service for tourists
September 2007 — September 2010
3 years 1 month
Syngenta
Ukraine, www.syngenta.com.ua
IT Specialist
Responsibilities:
• Control and centralized purchase of equipment
• Search, consultations and selection of optimal solutions for purchases
• IT infrastructure support
• Support of the PBX
• Control and optimization of the costs for mobile
• Technical support for more than 90 remote users
• Support and led of seminars and conferences
• Contact person for the «MTS» (Vodafone)
• Technical support of 47 remote regional offices
• Participation in international trainings and conferences of the company
• Work with equipment: HP, Gestetner, 3COM, Blackberry, D-Link, Garmin etc.
Achievements:
• Migration of all employees to Windows Vista
• A complete replacement of the servers in the company
• Analog telecommunications were replaced and migrated to VoIP
• IT infrastructure was created from the scratch for 25 regional offices
• Significantly reduced the cost of mobile calls
• The process of ordering and purchasing IT equipment was centralized
• Led training's for employees
• Was implemented Blackberry service for the management
• Mobile Internet "MTS Connect" was implemented
• 14 of the 15 warehouses are migrated to high-speed Internet
• The system of video monitoring and access control in the main office is installed
• An e-mail server for warehouses has been created and maintained
January 2005 — September 2007
2 years 9 months
Relacom Ukraine (ex Flextronics Network Services)
Ukraine, www.relacom.com
Senior system administrator /IT manager
Responsibilities:
• Coordination of work of national IT team in 4 regional offices
• Company IT services support and maintenance
• Implementation of IT related policies and guidelines
• Providing and controlling of IT service helpdesk service
• Controlling and decreased of the expenses for the mobile services
• Work with vendors and suppliers
• Controlling and centralized purchase of equipment
• PBX installation, office telephones installation and support (PBX Nortel Networks Meridian M1)
• Developing and implementation of the inventory system
• Making business trips to the regions for tuning and setting up the IT environment, and IT equipment delivery
• Implementation of network services
Achievements
• Established IT infrastructure for the company with 4 regional offices as a part of multinational environment
• Implemented IT policies and standards
• Coordinated IT services support job in accordance with corporate policy requirements
• 2 migrations
• Optimized and decreased of the expenses for the mobile services
• Centralized purchase of equipment
• Developed and implemented inventory system
January 2001 — January 2005
4 years 1 month
«Kiev ZNIIEP»
Ukraine, www.zniiep.com.ua
Senior system and network administrator
Responsibilities:
• Providing support and maintenance of different software applications
• Planning and shifting the organization to the licensed software
• Automation of work process
• Network cable system installation and design (Structured Cable Systems)
• Computer hardware and software installation
• Technical support and administration of active network equipment
• Implementing and administrating Windows 2000/2003 servers
• Implementation of network services: DNS, DHCP, WINS, Mail, Proxy, Antivirus Defence
• Small PBX installation, office telephone station installation and support
• Work with vendors and suppliers
• Trainings and helpdesk.
Achievements:
• Organization shifted to the licensed software completely
• Constructed and implemented LAN for 200 connections
• Automated network management
January 1999 — January 2001
2 years 1 month
Computer club «Kvadrat»
Ukraine
Senior system administrator
Responsibilities:
• Network cable system installation and design (LAN)
• Providing support and maintenance of different equipment
• Technical support, administrating and helpdesk
• Providing support and maintenance of new software applications
Achievements:
• Organization of the club opening
• Organization of closing the club
Education
Higher
2003
National Technical University of Ukraine 'Kiev Polytechnic Institute', Kyiv
Faculty of Applied Mathematics, Specialty: Computer and intelligent systems and networks; Qualification: specialist
Professional development, courses
2022
PM & LEADER SCHOOL
STUD POINT
2016
20339-1:Planning and Administering SharePoint 2016
EC Fast Line
2015
MS M10747 Administering system center 2012 configuration manager
EC Network technologies
2003
Technical trainings of the D-Link representative office
D-Link
2002
70-216: Microsoft Windows 2000 Network Infrastructure Administration
Microsoft
Key skills
Languages
Ukrainian — native
English — I can attend an interview
Russian — I am a fluent speaker
Additional information
About me
sociable (I can find the approach even to complex clients/employees), I try to optimize and automate workflows as much as possible, monitor new technologies, I work for best results.
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