- File
Vishal
Customer support manager
- Age:
- 35 years
- City:
- Kyiv
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Executive
Seasoned executive with a distinguished career New Delhi, India
dedicated to public service. With an extensive
and impactful tenure spanning over 4 years, I
have been at the forefront of shaping and
executing government policies and initiatives
that drive progress and positive change for the
people. My commitment to public service is
underpinned by a strong track record of
leadership in diverse roles.
WORK EXPERIENCE SKILLS
Sales Manager Strategic Human resource management
GoStudy
07/2023 - 06/2024, Remote position Strategic decision making Documentation
Premier language training company
Achievements/Tasks Leadership Networking Communication
Successfully expanded the company's footprint in African
market.
Customer Success CRM Problem Solving
Established local partners as company's representative in
the South-Asian market.
B2B sales.
VOLUNTEER EXPERIENCE
Customer Success Specialist
Zomato English Teacher
04/2014 - 06/2018, Remote postion Teach For India
Achievements/Tasks 03/2023 - 06/2023, New Delhi
Conducted onboarding sessions for new customers, Tasks/Achievements
ensuring a smooth and positive experience. Delivered group English Lessons at a primary school.
Collaborated with internal teams to provide customer Improved students' reading skills by integrating online word
feedback and contributed to product enhancements. games and altering lesson plans for students needing extra
guidance.
Provided timely and effective support via email, phone,
and chat, addressing customer inquiries and resolved
issues.
LANGUAGES
Public Outreach Officer
Government Of India English Hindi
Native or Bilingual Proficiency Native or Bilingual Proficiency
09/2019 - 01/2023, New Delhi, India
Achievements/Tasks
Liaisoning with multiple departments and agencies.
Public policy shaping and execution. SUPPORTED CAUSES
Survey and research.
Education Sustainable Development
CERTIFICATES
Basic Mountaineering Course (03/2021 - 04/2021) INTERESTS
Mountaineering Reading Cricket Drawing
EDUCATION Music Computer Programming
Bachelor Of Engineering
Punjab Engineering College
Chandigarh, India
Courses
Civil Engineering
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