Moses

CHRISTIANA MATTHEW

EXECUTIVE SUMMARYCAREER
Dedicated and results-driven English Tutor with over 3 years of experience in teaching and
mentoring students across diverse age groups and proficiency levels. Adept at creating customized
lesson plans that cater to individual learning styles, fostering a supportive and engaging learning
environment. Proven track record in improving students' academic performance and language
skills through innovative teaching methods and personalized instruction. Strong communication
skills, patience, and a passion for language education drive a commitment to student success.
Seeking to leverage expertise in English language instruction to contribute to and inspire students
to achieve their full potential.

CAREER OBJECTIVESCAREER OBJECTIVES
• To work in an establishment where I will have the opportunity to use my talent,
intelligence and skills to provide solutions to problems and contribute towards achieving
the shared vision and goals of such an establishment.
• To be a highly productive member of an establishment where employers, employees
and clients are genuinely respected and valued.

BIO DATA
Sex: Female
Date of Birth: 11th December, 1999
State of Origin: Kogi
Address: Abuja, Nigeria
Contact: [open contact info](look above in the "contact info" section)
Email Address: [open contact info](look above in the "contact info" section)
EDUCATION
Post Graduate Diploma (Human Resources Management) Chartered 2024
Institute of Human Resource Management, Lagos, LA.

Post Graduate Diploma (Copywriting) Emmanuel Akpe’s Copywriting Institute 2022

BA. Hons. in English Language, Kaduna State University 2017-2022
Kaduna, Nigeria.

Senior Leaving Certificate, WASSCE, Gracious International 2011-2016
School, Romi, Kaduna State, Nigeria.

Primary Leaving Certificate, Gracious International School 2005-2010
Romi, Kaduna State, Nigeria.

WORK EXPERIENCE

Administrative Officer, Global Change Agent Academy

Virtual (Remote) |February 2023 - Current

• Responsible for sending, receiving and responding to client's email.

• Client follow-up/immediate response to complaints via the academy's social media
platforms or direct messaging.

• Creating weekly reports of feedbacks and complaints from clients, and addressing them
without delay.

• Creating monthly general report of all parents/students' issues addressed.
 • As the interface between the academy and the students' parents, my responsibility cuts
across capturing and reporting of the great suggestions, and complaints from customer
satisfaction.

• Responsible for updating customers on the academy's new products, programs and
services.

• Answering calls and emails efficiently, recording accurate messages and swiftly following
up on enquiries.

• Offering high levels of administrative support to managers, ensuring smooth running of
academy's operations.

• Maintenance of manual and electronic filing and information systems, ensuring ready,
available and accurate data.

Tutor/Facilitator, Global Change Agent Academy

Remote |February 2023 - Current

• Hosted and facilitated virtual classes on zoom for children and young adults.

• Taught students with the Academy’s curriculum in English.

• Enhanced communication within the team by holding regular meetings and encouraging
open dialogue among all members.

• Engaged students in interactive sessions to get feedback and organized quizzes as part of
the learning methodologies.

Proofreader and Creative Writer, Self-employed

Remote |January 2022 - Current

• Edits and proofreads client's materials excellently to achieve grammatically correct and
acceptable works.
 • Writes creatively for self and clients.

• Produce content for websites and social media channels to enhance brand visibility.

• Prepare range of written communications, documents and reports.

• Publish written documents on publishing sites such as Amazon KDP and Selar.

CAREER SKILLS
• Outstanding Written and Verbal Communication
• Proofreading
• Good Teaching Skills
• Creative Writing
• Keen attention to details
• Computer Proficiency
• Human Resource Support
• Time Management
• Team Oriented
• Content Writing
• Adaptability

PROFESSIONAL QUALIFICATIONS

• Certified Anglicist, Kaduna State University, Nigeria.
• Certified Human Resources Professional, Chartered Institute of Human Resources
Management, Lagos, Nigeria.
• Certified Copywriter, Emmanuel Akpe’s Copywriting Institute, Nigeria.