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Flourish

Customer support representative

Considering positions: Customer support representative, Client manager, Оператор чата, Оператор інтернет-магазину, Експерт з продажу нерухомості, Менеджер з підтримки клієнтів, Communications manager, Chat manager
Age: 20 years
City of residence: Kyiv
Ready to work: Kyiv, Remote
Considering positions:
Customer support representative, Client manager, Оператор чата, Оператор інтернет-магазину, Експерт з продажу нерухомості, Менеджер з підтримки клієнтів, Communications manager, Chat manager
Age:
20 years
City of residence:
Kyiv
Ready to work:
Kyiv, Remote

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You can get this candidate's contact information from https://www.work.ua/resumes/11028624/

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FLOURISH USHIE
OW
CUSTOMER SERVICE REP.

CONTACT PROFILE SUMMARY
I am a dedicated freelancer backed with more than 4 years experience
[open contact info](look above in the "contact info" section) in customer relations/sales and administrative management. Skilled in
[open contact info](look above in the "contact info" section) building positive relationships with customers, handling challenging
situations with tact and diplomacy and ensuring customer satisfaction.
Lagos, Nigeria
Strong communication skills, and a commitment to providing top notch
🔗 https://t.me/FlourishUshie assistance make me a valuable asset in any customer service role.

EDUCATION WORK EXPERIENCE
Globy Company- Sales Manager(B2B Focus) 2020-2022
UNIVERSITY OF CALABAR
Made inbound, outbound, cold, and warm calls to new
B.A Mass communication & and old clients.
Media Relations Built and maintained customer information on the CRM
Handled customer inquiries and resolved complaints.
2021-2025
Promoted platform features that improved transactions
and efficiency.
SKILLS Remote Helpers - Lead Generator 2023-2024

Proficient in Microsoft Office Suite, Conducted targeted LinkedIn searches to identify and
Google Workspace & CRM tools qualify potential leads.
Effective communication and Reached out to prospects through personalized
Teamwork messages, introducing company services.
Customer service & dispatch Supported business development by generating new
coordination client opportunities.
Time Management & Multitasking
Collaborated with the team to track outreach progress
and maintain updated lead databases.
Critical thinking & adaptability
Conflict resolution & problem- Techvill Appliance Repair - Customer Service Rep/Dispatcher
solving 2024-2025
Active listening & empathy Scheduled service/installation appointments with repair
Strong attention to detail technicians and customers using the CRM system, call
center and workload matrix
LANGUAGES Dispatched technicians and coordinated repair
logistics.
English: Native (Written and oral)
French: Basics Reached out to customers after appointments for
feedback and follow-ups.
Handled customer and technicians complaints and
ensured service satisfaction.

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The candidate's resume is posted at https://www.work.ua/resumes/11028624/