Владислав

Vladyslav Kolesnychenko
Account Manager
Love to go beyond my job duties and bring something new to the table of collective efforts. I’m
comfortable with operating numbers with ability to see the process globally from top to the
bottom, used to work in conditions of time and stress pressure, can manage processes during the
critical situations.

Contact Experience
Phone
Since 2019
[open contact info](look above in the "contact info" section)

JSC First Ukrainian International Bank, Kyiv
Email
[open contact info](look above in the "contact info" section) Cash Management Chief Specialist
Poznań, Poland
My core function is providing a management of cash flows inside a wide
network of bank branches, ATMs and SSTs (about 90 cash desk and 500 self-
Education service devices fed from 4 cash-centres in biggest cities of Ukraine), including
purchasing foreign cash abroad and working with world banking and CIT giants.
2012 - 2016 I am member of the team, that was first to arrange foreign cash shipments to
English Language Teacher Ukraine since the beginning of russian invasion. I supervised opening of new
University of Hryhoriy Skovoroda in cash-centre and now supervising it’s succesfull work. My English knowledge
Pereyaslav coupled with my main skills certainly helped my company to reach significant
goals with signing simportant contracts.
2016 - 2018
2015 - 2019
Banking and finance
Kyiv National University of trade and JSC First Ukrainian International Bank, Kyiv
economics
Customer Service Senior Specialist

Expertise During my work on this position I’ve provided a financial consultations for bank
customers (including foreign ones) via phone, e-mail or chat. My KPI level was
never lover than the goal, at the beginning of my work, and always reached max
Customer Service level after few months of work. I was always glad to give my customers a high-
quality servise, but actually happy to solve their troubles in hard situations,
Finance
even if I’ve had to go beyond my call script, because nothing could make your
Banking customer more loyal than confidence that you could give him.

CIT

Languages Hobbies and additional info
Processes management I am a huge fan of heavy metal music, enjoy playing guitar and songwriting
when I have a free time. Interested in tactical ammunition, firearms, special
forces and armored vehicles. Prefer to practice my English with military and

Languages music YouTube channels. Recently started to learn Polish language. Currently
I’m living in Poznan, but ready to relocate in case of need.

English C1

Polski B1
Ukrainian as native