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Work experience

Catalog Manager (Amazon)

from 09.2024 to now (1 year 6 months)
Adducate Ukraine LLC, Інші країни (Роздрібна торгівля)

- Manage the product catalog by adding new items and ensuring all product data remains accurate and up-to-date.

- Monitor and track inventory levels, ensuring seamless product availability.

- Update product pricing and promotions in alignment with market trends and company strategy.

- Create and manage product variations, adjust categories, and optimize listings for enhanced visibility and user experience.

- Optimize listings across various marketplaces such as Amazon, Shopify, Walmart, Macy`s, OTP, SHEIN, ETSY, TEMU, etc., to increase product visibility and sales performance.

- Ensure compliance by working with product certificates, test reports, and appeals to meet regulatory and marketplace requirements.

- Provide customer support by managing orders, addressing inquiries, and resolving issues across all marketplaces (via email and chat).

- Mentor and train new staff, creating comprehensive guidelines and training materials.

- Perform rigorous app and database testing, providing detailed reports on functionality and issues

- Review Syndication (Walmart)

- Work with Ads, Promotions, Deals.

Marketing specialist (Amazon, Shopify, Walmart, eBay, Faire)

from 09.2023 to 09.2024 (1 year)
LERO FAMILY LLC (CA, USA), Інші країни (Роздрібна торгівля)

• Customer Support (chat, emails)
• Online Order Fulfillment via Amazon Platform
• Coordination of tasks with programmers, designers, photographers, other 3d parties, partners and freelancers
• Content Management (upload new images/videos, add/change product description, etc.)
• Research of any kind (product research, new retail chains, keywords, exhibitions for our
products, etc.)
• Website promotion by means of SEO
• Detailed Report of the work performed
• Other miscellaneous tasks

Content manager

from 05.2023 to 10.2023 (6 months)
Wash Service, Харків (Послуги для населення та бізнесу)

Відповідальна за контент на сайті компанії
- перевірка, редагування тексту на 2х мовах
- адаптація тексту до Word Press
- створення графічного контенту за бажанням керівника за допомогою Photoshop, Canva
- розміщення контенту на сайті
- детальний репорт виконаної роботи

Marketing manager assistant

from 03.2017 to 08.2018 (1 year 6 months)
Home Alliance (CA, USA), Інші країни (Послуги для населення та бізнесу)

- Managed ADC (Air Duct Cleaning) Marketing Department ( reports, goals, achievements, issues, ideas, analysis)
- SMM (increased leads through Yelp, Yellow Pages, Facebook, Instagram)
- Testing new database
- Buying domains, setting up hosting
- Work with softphones (including buying, adjusting, solving issues, testing)
- Work with content, write, re-write, uniqueness (mostly for sites, accounts)
- Managed marketing including developing strategic business plans, ensuring overall profitability

Software tester

from 01.2016 to 01.2018 (2 years)
Bugfinders LTD (UK), Інші країни (IT)

- Web sites, mobile apps, mobile games, e-commerce sites etc.;
- functional, UI, localization, usability, documentation, load/stress/performance, installation, failover and recovery, configuration testing; Depends on a project;
- executing test cases;
- creating bug reports in the inner BTS;
- communication with managers of the project;

Education

Ukrainian State University of Railway Transport

Business Economics, Харків
Higher, from 2011 to 2016 (5 years)

Additional education and certificates

Ukrainian IT School - Software Testing

2015 (6 month)
Certificate

Knowledge and skills

• Стресостійкість

Language proficiencies

• English — fluent
• Ukrainian — fluent

Additional information

Please contact via WhatsApp