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Egbaze

Customer service representative

Age:
30 years
City:
Kyiv

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EGBAZE CYNTHIA
Phone Email Address
09050247203 [open contact info](look above in the "contact info" section) Unity estate, badore ajah

About Me EDUCATION

l am a driven and dedicated Biochemistry WAEC, Iyekogba Grammer school 2008- 2008
graduate with a comprehensive understanding
of biological principles, laboratory techniques, Benin city
and analytical methodologies gained through I engaged in academic activities and extracurricular initiatives during my
rigorous academic training at Ambrose Alli tenure at Iyekogba Grammer School.
University, Possessing a strong foundation in
biochemistry coupled with a passion for I developed foundational skills and knowledge in various subjects,
scientific inquiry, l am equipped with the skills contributing to overall academic growth.
and knowledge necessary to excel in various
roles within the field. I participated in school events and programs, demonstrating commitment to
both academic excellence and school community engagement.

Skills Digital Marketing Manager 2017- 2021

I am a driven and dedicated Biochemistry graduate from Ambrose Alli University,
Effective time management where i developed a comprehensive understanding of biological principles,
laboratory techniques, and analysis methodologies. My academic journey installed
Computer skills in me a strong foundation biochemistry and a passion for scientific inquiry, driving
me to excel in various role within the field. I am proficient in a wide range of
Customer service
laboratory techniques, including biochemist assays, chromatography and
Project management skill spectrophotometry, i am meticulous in my work and adheres to strict safety
protocols. With a keen analytical mindset and a penchant for problem-solving, i
Marketing possesses the ability to interpret complex data and draw insightful conclusions.
My enthusiasm for scientific inquiry fuels my curiosity to explore the mysteries of
Complex problem solving life at the molecular level, making me a valuable asset in research, pharmaceutical
development, biotechnology and beyond. My versatility, coupled with my
Complex problem solving eagerness to contribute to scientific advancement positions me as a promising
professional ready to make meaningful contributions to the field of biochemistry.
Complex problem solving

Hobbies EMPLOYMENT HISTORY

Watching Geopolitical Debates Laboratory Attendant and Patient Management Officer 2019 - 2020

Listning to 80s/90s Music Faithful God Medical Diagnostic Laboratory, Ekpoma

Cooking I worked closely with the scientist to ensure blood samples are taken
professionally.
Travelling I communicated hope and life to patient regardless of the negative report of
their test result.
I provided real time advice and counselling to patient after every test result is
conducted
I worked closely with lab workers to ensure all equipment to be used
complies to standard.
Executive Assistance and Customer Experience Manager 2019 - 2020

MKEV (Tech Startup)
l working closely with the software developers by giving them customer
feedback on our products
l achieved over 60% client retention rate within 5 months as a Customer
Experience Manager Responding professionally to over 5 long phone calls
daily, and jotting were necessary
I attending to email correspondences daily and working closely with my
principal to respond accordingly
l am also responsible for Taking notes of daily meetings and reviewing over
20 documents and online postings weekly.
I am responsible giving weekly report using available data from online and
offline engagements of critics and well-wishers for management decision
making
I Interfacing with the customers to understand their pain points and giving
them a level of comfort in using our product.
l am responsible for responding professionally to over 300 messages from
social media handles weekly.

Real Estate Broker 2023 - 2024

Pwan Real Estate

I facilitate property transactions, represent buyers and sellers, conduct
property showings, negotiate deals, and manage paperwork.
I possess Strong sales acumen, excellent communication, negotiation skills,
and knowledge of local real estate markets.
I oversee daily operations of rental properties, handle tenant relations,
coordinate maintenance, collect rent, and ensure properties comply with local
laws.
I have organizational skills, conflict resolution, knowledge of property
management software, and familiarity with landlord-tenant laws.
I develop and execute marketing strategies to promote properties, create
advertising campaigns, manage social media, and produce marketing
materials.

INTERNSHIPS 2021

Lab Assistant at Faithful God Medical Diagnostic Laboratory
Ekpoma

During my internship at Faithful God Medical Diagnostic Laboratory, I helped
keep thelab running smoothly by following senior staff guidance. My duties
involved preparingsolutions and specimens accurately, operating lab equipment
like centrifuges andmicroscopes, and conducting routine tests such as blood
counts and urinalysis.I alsoworked with technicians to solve technical problems,
ensure data integrity, and maintainsafety standards. Through this experience,I
gained valuable skills in labwork,teamwork, and quality control,contributing to the
lab's goal of providing accurate diagnoses topatients

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