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Customer support representative, Billing Specialist

City:
Kharkiv

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Derliuk Mark Igorovich
Customer support representative, 600-700$
Full time job
Age:23 years
Place of residence:Kharkiv

Ready to work:Remotely

Contact information
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Social networks:
Telegram - https://t.me/Kramdes
Experience
Customer Support Representative

• 10.2022 – 09.2024 | Customer Support, PRMR
Responsibilities:
• Processing user requests via tickets/mails/live chats/social networks
• Moderation of telegram/discord chats
• Working with internal admin panel

Soft skills
Multitasking, quickly grasping client issues, highly adaptable, proficient in fast typing

Hard skills
Trello, Zendesk, Excel experienced in using custom CRM systems, DeepL

Languages
English – approx. B1
Ukrainian - native
Russian - native

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The candidate's resume is posted at https://www.work.ua/resumes/11154941/