Тимур

TYMUR TYTARENKO

Mobile: [open contact info](look above in the "contact info" section)

Commitment
I am a Sales, Training, and Development Manager with over 6 years’ experience in providing excellent customer support and building
customer loyalty, training new and existing employees, develop a new approach to optimize and improve workflows. I possess
excellent interpersonal and training skills. My goal is to always provide superior customer service. I am open to any situati on that is
challenging and which tests my abilities. I do hope that you will consider my application and will honor my ent husiasm, talents, and my
future potential.

Work Experience Professional Skills
- Active life position, sociability;
Hedgehog Logistic Company
- Creative thinking;
July 2022 – November 2022 (Dispatcher of the Booking
- Quick educability;
Department)
- Stress resistance, ability to work with
objections;
ID Logistics Polska S.A (Amazon-fulfilment partner)
- Relationship management;
September 2020 – September 2021 (Specjalista ds. Wsparcia
- Desire to learn, develop, learn something
Procesu Outbound Problem Solver)
new.

IT DEVELOP CORP (dba MegaDepot, LLC) | June 2017 – March Language Skills
2019 Ukrainian / Russian - Native;
February 2018 – March 2019 - Sales Manager. English - Intermediate (B1);
Responsibilities: Polish - Beginner (A2).
- Distribution of responsibility and control over the timelines of execution of
types of work by responsible employees (8 subordinate employees);
Education
- Daily general meetings with subordinate employees to tell and explain September 2005 - January 2008 Kirovograd
company innovations and procedure updates in work with customers; Institute of Management and Economics.
- Providing consultations on controversial/complex issues and (Faculty of Economics)
training subordinate employees new types of work (10-20 - Graduate Diploma on the specialist on
consultations a day); accounting and conducting economic
- Solving difficult issues with customers and orders; calculations of the company's)
- Work with manufacturers to provide more favorable working conditions, better
discounts; September 1995 - May 2005
- Monthly meetings with the CEO and the head of departments to develop and Kirovograd Middle School #32 (With in-
introduce new ways of attracting new customers and retaining regular and VIP depth English and Mathematical bias).
customers - Graduate of the advanced
mathematics class.
June 2017 - February 2018 - Position - Customer Service Representative.
References
Responsibilities:
Patryk Gaska
- Providing information to customers regarding their requests (more than 10
Head of Problem Solve Department
daily consultations);
([open contact info](look above in the "contact info" section)
- E-mail c orres pondenc e with native US and export c ustomers , manuf acturers,
courier s ervic es (more than 20 daily e-mails);
Stanislav Kosytskyi
- Accompanying the customers' orders from the moment the order is received, till
Head of Sales Department on "It Develop
delivery (more than 40 daily processed orders).
Corp".
Phone #: [open contact info](look above in the "contact info" section)
"TUSO" TV shop | November 2016 - February 2017
Career ladder:
(Position - Senior Manager of Logistics)
Responsibilities:
- Business meetings with representatives of courier services in order to get the
best conditions of transportation and the best discounts (2-3 meetings a week
with various couriers);
- Work with difficult and regular customers. Contracts signing with VIP customers
(over 20-30 contacts a week).
Work Experience Additional Information
DELIVERY-AUTO, LLC (Freight Forwarder) | October 2011 - October 2016 Sport and personal skills
Career ladder: - Candidate Master of Sports on Swimming
February 2015 - October 2016. Regional Manager of Training and Development at (8 years’ experience on swimming
discipline, also there is skills in providing
the Headquarters office
first aid);
Responsibilities:
- Played on the amateur f ootball team (2-
- Management and distribution of responsibility among the employee on the
years’ experienc e);
subordinate region (240 employees a region);
- Took the first place in the city relay race
- Implementation and successful completion of internships for job applicants in
among universities (in 2007);
the subordinate region;
- Multiple participation in amateur
- Providing basic education in accountable staffs’ skills regions (weekly group a 3-4
performances and experience of playing at
subordinate employees);
*KVN (Speech and satirical theatrical
- Development of professional skills through training, additional consultations for
performances for the public in large concert
employees after training (over 10 phone consultation a day);
halls). *Like a stand-up comedy or etc.
- Individual work with employees to minimize mistakes in workflows (planned
weekly meeting with 7-10 subordinate employees);
Computer skills
- Conducting planned and early certifications of the company's employees (held 2
- Microsoft Office (Word, Excel, PowerPoint);
scheduled certifications for 70 subordinate employees. Successful Passed 96% of - Google online spreadsheets;
them); - Another work s oft instrum ents (CRM,
- Development of methodical, training materials and instructions (over 100 of the Handbook, Open-offic e, etc.).
above were put into operation).
Hobbies
June 2013 - January 2015 - Head of Region Office. I like to spend my free time in the company
Responsibilities: of interesting people, go on excursions or
- Management and distribution of responsibility among the subordinate employee hiking, travel, dance, sing and read.
(10 subordinate);
- Providing information to the customer's regarding their parcels. Work with Social pages
difficult customers; 1)[open contact info](look above in the "contact info" section)
- Contracts signing with VIP and regular customers (2-3 meetings a day); o
- Distribution of responsibility and control over the timelines of execution types of
work by responsible employees;
- Individual and complex work with subordinate employees to minimize mistakes
in workflows.

October 2011 - May 2013 - Warehouse keeper.
Responsibilities:
- Processing applications from customers, receiving and issuing parcels (over 30
customers a day).