Тетяна

WORK EXPERIENCE
31/10/2022 – 27/02/2023 Oranmore, co. Galway , Ireland
Receptionist Valery Woodlock, Coach House Hotel
Welcoming customers and providing information and superior service.
Call management, personal information collection and program
management.
Tetiana Tomchenko Accurate customer data management and providing excellent support to
designers.
Management of office database, mail, payroll distribution and physical
Date of birth: 17/08/2003 setting of the front office.
Nationality: Ukrainian
14/09/2022 – 30/09/2022 Corigliano Rossano, Italy
Gender: Female
Receptionist Fedele Tocci, Hotel Poseidon
Breakfast preparation and bar management
Management of the agenda and reservations by mail, booking etc.
CONTACT Front desk management
Management of tourist groups and events
 Vulytsya Shkilʹna, 32 ,
47311 Velykyi Kunynets, 25/06/2022 – 03/09/2022 Corigliano Rossano , Italy
Ukraine (Home)
Waitress Daniele Nigro, Ze pequeno
 [open contact info](look above in the "contact info" section) Take orders at the table
Explanation of the menu to the customer
 [open contact info](look above in the "contact info" section) Payment management
Preparation of the lounge for events and daily according to reservations
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 [open contact info](look above in the "contact info" section)
16/07/2021 – 31/08/2021 Corigliano Rossano , Italy
 [open contact info](look above in the "contact info" section)
Table service manager Pucci Giancarlo, La Capanna del Pesce
 https://www.facebook.com/ Preparation of sweets and savoury items, aperitifs, soft drinks and coffee
profile.php? products.
Presentation of the menu and collection of customer orders.
id=100014708619451&locale=it Mise en place of the hall, seating arrangements and preparation of the
_IT ménage.
Strategic and timed approach of customers in order to take orders and
confirm their satisfaction at the end of the meal, intervening to correct any
problematic situations.

EDUCATION AND TRAINING
04/12/2023 – CURRENT Yevhena Konovaltsia St, 36 Kyiv, 01133,
Ukraine
Diploma of the higher education Kyiv national university of
culture and arts
Website https://kuk.edu.ua/ https://knukim.edu.ua/

12/09/2017 – 04/07/2022 Corigliano Rossano , Italy
Diploma of the higher education I.T.C. Luigi Palma
Address Contrada Torrelunga, 87064, Corigliano Rossano , Italy Website https://
www.itcpalma.it/

LANGUAGE SKILLS
MOTHER TONGUE(S): Ukrainian
Other language(s):
Italian

Listening C2
Spoken production C2
Reading C2
Spoken interaction C1
Writing C1

English

Listening C1
Spoken production C1
Reading C1
Spoken interaction C1
Writing B2

Russian

Listening C1
Spoken production C1
Reading C1
Spoken interaction C1
Writing C1

Spanish

Listening A2
Spoken production A2
Reading B1
Spoken interaction A2
Writing A2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

DIGITAL SKILLS
Microsoft Word Microsoft Powerpoint Zoom Skype Facebook Social Media Google Drive Instagram Goo
d listener and communicator Motivated Microsoft Office Organizational and planning skills LinkedIn