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Technical support specialist, DevOps, VoIP Engineer, Help Desk, 25 000 UAH
- Employment type:
- full-time
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
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Work experience
DevOps engineer
from 03.2024 to now
(1 year 5 months)
IT
Helps clients to improve and automate their systems.
Creating/supporting Telegram Bots.
Making simple python scripts.
Working with API.
Support and maintenance Engineer
from 01.2024 to 02.2024
(1 month)
Sigma Software, Дистанційно (IT)
• Making a Python scripts that help
optimize and automate processes
• Full administration, creation, transfer of
projects to Jira
• Various types of integration work
(Integration of monitoring systems with
Jira/Zendesk/Intercom)
• Rolling out Linux servers from scratch,
installing and configuring monitoring
systems
Technical support specialist
from 05.2021 to 12.2023
(2 years 7 months)
Callway Ukraine, Дистанційно (IT)
• Supporting users to resolve troubles
related to IP telephony, workstations,
set up remote access to systems;
• Linux and Windows servers
administration;
• Parsing logs to identify problems;
Working with databases.
• Team Leading Technical Support
Department
Education
Європейський Університет
Кібербезпека, Київ
Higher, from 2018 to 2022 (4 years)
WSB University
Менеджмент, Katowice, Poland
Higher, from 2018 to 2021 (3 years)
Knowledge and skills
- Integration testing
- Ability to analyze
- Troubleshooting
- Team management
- Proxmox VE
- MS SQL Server
- Grafana
- Jira
- Prometheus
- Zabbix
- Knowledge of network protocols
- Адміністрування Windows Server
- Адміністрування ОС Windows
- Адміністрування ОС Linux
- Telegram API
- Python
- REST API
- Technical support for users
- Підтримка VoIP-мережі
- Asterisk
- Організованість
Language proficiencies
- Ukrainian — fluent
- Russian — fluent
- English — above average
Additional information
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