Contact information

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Work experience

Business Development Manager, EMV Cards

from 09.2018 to now (7 years 5 months)

- market environment research and search ability for business development;
- EMV cards products and related services sales;
- customer management (acquisition, maintenance and development) with customer/partners;
- lead negotiations and presentations of whatever difficulty level;
- project management (since clients search and till handing-out project/project's result to client);
- participation in certifications;
- presentation company during specialized events

Enterpriser

from 04.2014 to 09.2018 (4 years 6 months)
Entrepreneurial business, Київ (IT)

providing of consulting services, including:
- market analysis;
- building and optimization of the sales process;
- sales training;
- Business Process Optimization

Business Development Manager

from 10.2013 to 03.2014 (6 months)
KP VTI, Київ (IT)

- market environment research and search ability for business development;
- customer management (acquisition, maintenance and development) with customer/partners for projects's realization;
- lead negotiations and presentations of whatever difficulty level;
- project management (since clients search and till handing-out project/project's result to client);
- documents administration? including agreement (agreement draft working-out, consideration with the customer and the company’s units);
- tender documentation development and opportunity management;
- presentation company during specialized moves

Account Manager, Financial Institutions Cooperation

from 03.2012 to 09.2013 (1 year 7 months)
VTI (Payment service UAPay), Київ (IT)

- market research and trends forecast;
- business functions development;
- customer management (customer/partners acquisition, maintenance and development);
- sales of the payment service services to the customers (banks and financial institutions) - outsourcing;
- project management;
- agreements conclusion (agreement draft working-out, consideration with the customer and the company’s units);
- negotiations, organization of conferences and exhibitions.

Head, Sales Division

from 11.2011 to 09.2013 (1 year 11 months)
Znak, Київ (IT)

- market research;
- management on Sales Division (4 persons subordinated);
- customer management (customer/partners acquisition, maintenance and development);
- negotiations;
- plastic cards (incl. smart and EMV) products and related services sales to banks etc.;
- project management (support of the client since the negotiations till the shipment of goods / provision of services).

Head, Customer Relations Sector

from 05.2010 to 10.2011 (1 year 6 months)
Znak, Київ (IT)

- market research and trends forecast;
- management on Customer Relations Sector (2 persons subordinated);
- customer management (customer/partners acquisition, maintenance and development);
- plastic cards (incl. smart and EMV cards) products and related services sales to banks, trading networks, insurance companies etc.;
- project management (since the negotiations till the shipment of goods / provision of services);
- participation in certifications;
- agreements conclusion (agreement draft working-out, consideration with the customer and the company’s units);
- Sales Division ‘s documents administration;
- tender documentation development and opportunity management;
- negotiations, organization of conferences and exhibitions.

Senior Specialist, Sales Division

from 04.2007 to 04.2010 (3 years)
Znak, Київ (IT)

- market research;
- sales development from the point zero;
- customer management (customer/partners acquisition, maintenance and development);
- plastic cards (incl. smart NSMEP and EMV cards) products and related services sales to banks, trading networks, insurance companies etc.;
- negotiations, organization of conferences and exhibitions.
- project management (since the negotiations till the shipment of goods / provision of services);
- participation in certifications;
- agreements conclusion (agreement draft working-out, consideration with the customer and the company’s units);
- Sales Division's documents administration;
- adjustment the Sales Division's document flow to the conformity with ISO 9001 и ISO 27001;
- tender documentation & commercial offers preparation and opportunity management.

System Administrator

from 12.2005 to 03.2007 (1 year 4 months)
Znak, Київ (IT)

users support;
- setup and adjustment of hardware and software;
- support and maintenance of peripheral equipment;
- network administration (including Cisco 3750 and 2950);
- selection and purchase of computers, peripheral equipment and network hardware;
- participation in production technical projects;
- corporate mobile communications management.

Specialist, Customer Support Division

from 08.2004 to 11.2005 (1 year 4 months)
Kyivstar GSM, Київ (IT)

- customers consulting by phone;
- company’s services presentation by phone

Education

Kyiv National Economic University named after Vadym Hetman

Enterpreneurship Management, Київ
Higher, from 2009 to 2011 (2 years)

National Technical University of Ukraine “Igor Sikorsky Kyiv Polytechnic Institute”

Telecommunication Networks and Technologies, Київ
Higher, from 2000 to 2006 (6 years)

Additional education and certificates

Business Analyst, Prometeus

2024, 2 months
Certificate

Knowledge and skills

• Дисциплінованість
• Оптимізація бізнес-процесів
• Управління проєктами
• Управлінські навички
• Комунікабельність
• Управління ІТ-проєктами
• Розробка EMV продуктів
• CRM
• Продажі товарів і послуг B2B
• Побудова бізнес-процесів
• Ведення переговорів
• Продаж B2B
• Стратегічне планування
• Адаптивність
• Робота в команді

Language proficiencies

English — above average