Emmanuel

Emmanuel Aghedo
Personal

Detail-oriented professional with a strong background in customer service and account management.
Name Proven ability to effectively communicate with clients, resolve issues, and streamline processes to enhance
Emmanuel Aghedo customer satisfaction. Skilled in data analysis and logistics coordination, with a commitment to delivering
Address exceptional results and building lasting relationships
Nobelova 13
18000 Nis Work experience
Phone number
[open contact info](look above in the "contact info" section)
Sales Account Manager Jul 2021 - Nov 2021
Email
[open contact info](look above in the "contact info" section) Ex-Central, Kiev
Managed client accounts to drive revenue growth through tailored sales strategies, upselling, and
Interests cross‑selling. Built strong relationships to ensure client satisfaction and retention. Conducted market
research to meet client needs and collaborated with internal teams to deliver effective solutions. Tracked
performance and provided insights to support client success and business goals
Volunteering
Traveling Technical Warehouse Employee Sep 2022 - Nov 2022
DB Schenker, Breda
Football
Screened electronic products, charged and performed visual inspections, and conducted software
Fictional writing uninstallation, downloads, and testing to ensure quality and functionality.
Chess
Retail Cashier Nov 2022 - Aug 2023
Inditex-Zara, Breda
Efficiently managed cash register operations, processed payments, and handled returns, delivering a
seamless checkout experience in a high‑paced retail environment. Provided customer service with a focus
on enhancing the shopping experience, assisting with product inquiries, and maintaining store
presentation standards. Collaborated with team members to support inventory management and ensure
accurate product availability

English Teacher Jun 2024 - Aug 2024
Friends English Club, Remote
Planned and delivered English lessons to improve students' reading, writing, listening, and speaking skills.
Assessed student progress, provided constructive feedback, and adapted teaching methods to meet
diverse learning needs. Fostered a positive, inclusive classroom environment to build students' confidence
in using English in everyday situations

Customer Support Representative Jan 2024 - Apr 2024
Red Button, Remote
at Red Button, I assisted customers by effectively communicating to understand their needs and resolve
any issues that arise throughout the process. I gather detailed order requirements and ensure they are
clearly transferred to the appropriate executors for seamless execution.

Education and Qualifications

Bachelor of Medicine and Surgery Sep 2021 - Jul 2027
University Of Nis, NIS

Skills

Data analysis

CRM

Microsoft office 365