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Катерина

Менеджер по роботі з клієнтами

Considering positions:
Менеджер по роботі з клієнтами, Координатор, Агент підтримки користувачів, Менеджер з продажу, Менеджер з розвитку
Age:
38 years
City:
Kyiv

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Work History

Incorporator LLC – Self Employed from October 2024

Providing consultation services to clients on company formation and
the opening of corporate bank accounts in the UAE, Qatar, and
Saudi Arabia.

Kateryna Bezsonova Pursuing an MBA in International Business at the School of
Barcelona – from May 2025
Doha Qatar
[open contact info](look above in the "contact info" section) Focusing on global business strategies, cross-cultural management,
[open contact info](look above in the "contact info" section) and international market expansion. The program equips students
[open contact info](look above in the "contact info" section) with the skills and knowledge to thrive in dynamic global business
environments.

Skills
Business Development Advisor

• MS Office Creative Zone, Qatar | March 2022 – October 2024

• Sales Force/ ZOHO CRM • Consulting clients on company formation and corporate bank
accounts opening in the UAE, Qatar, KSA; Risk assessment,
after sales, quality assurance.
• Time Management
• Used Sales Force to handle current portfolio and prospective
• Customer Segmentation leads.
• Enhanced sales techniques and marketing plans to strengthen
• Consultative Sales business development efforts.
• Negotiated contracts and closed sales with new and existing
• B2C experience clients.
Opened over 200 new accounts, exceeding goals 15 %.
• Client onboarding

Sales Executive
• Cold-calling
Ras Al Khaimah Economic Zone, Dubai, UAE | January 2018 -
• Proposal Writing January 2022

• Stakeholder Management • Responsible for generating revenue by developing market
potential through prospecting, lead generation
• Social Media Marketing • Meeting sales targets as assigned in order to drive revenue for
the company, key accounts, B2B, B2C sales.
• Lead Development • Achieved or exceeded company-defined sales quotas.

Sales Coordinator
Prima Luxury Real Estate, Dubai, UAE | January 2016 - January
2018

• Prepare and present business proposals to convince clients and
secure a consulting deal
• Put properties up for sale by advertising them on various media
and advert channels, property management.
• Managed accounts to retain existing relationships and grow
.

Summary share of business.
. Gained 10+ years of experience • Achieved sales goals and service targets by cultivating and
within diversified securing new customer relationships.
industry.
Outstanding Customer Service &
Time Management Sales Consultant
Tact to deal with Multi-cultural Pacific Prime, Dubai, UAE | January 2016 - May 2016
Clientele
Competency in Sales, Admin & • Comparing Plans: Research and compare health
Customer Service insurance policies from multiple carriers to find the best
Strong Analytical, Organization & options for each client.
Coordination skills • Customizing Solutions: Design personalized plans that
Ability to handle pressure with balance cost and necessary coverage, ensuring clients get
optimal solutions.
ease & efficiency
• Individual Clients: Meet with individuals to assess their
Exemplary Communication & healthcare needs, preferences, and budget, helping them
Interpersonal Skills choose the best coverage based on their medical history
Team handling, Cost Control, and conditions.
Forward planning. • Corporate Clients: Work with HR departments or business
owners to evaluate the healthcare needs of employees and
provide tailored group health plans.
• Closing the Sale: Use product knowledge to sell policies,
addressing client concerns and highlighting benefits.
• Negotiation: Work with insurers and clients to negotiate
pricing, coverage, and additional benefits.
• Compliance: Ensure all sales comply with regulations,
maintain accurate records, and submit necessary
paperwork.

Education

July 2008 Bachelor in Management studies (BMS) in
Tourism
National Aviation University, Kyiv, Ukraine

Training

• Certified Training for Real Estate Brokers, Dubai, 05/2017
• Successful Negotiation: Essential Strategies and Skills, Michigan
University, 03/2021

Languages

Ukrainian, Russian - mother-tongue

English – advanced

French – basic

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