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Ezra
Customer service representative
- Considering positions:
- Customer service representative, Business assistant, Customer support representative
- Age:
- 27 years
- City of residence:
- Dnipro
- Ready to work:
- Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/11521602/
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Ezra Salem - CV
Ezra Salem
Location: Abuja, Nigeria
WhatsApp: [open contact info ](look above in the "contact info" section)
Telegram: t.me/Eshiobuge
Email: [open contact info ](look above in the "contact info" section)
---
Professional Summary
Dynamic and results-oriented sales and customer service professional with a proven track record in
achieving sales growth, building strong customer relationships, and leading teams to success.
Skilled in analyzing customer needs, implementing tailored solutions, and driving operational
excellence. Recognized for exceptional problem-solving, negotiation, and leadership abilities, with
experience across diverse industries.
---
Professional Experience
KPMG Professional Services | BICX SME Administrators
Administrator (December 2024-Present)
- Manage SME operations, ensuring seamless alignment with client goals.
- Provide strategic customer service solutions to enhance client satisfaction and loyalty.
- Support business clients with administrative and operational strategies.
Page 1
Ezra Salem - CV
Dara Autos
Sales Expert (April 2022-January 2024)
- Consistently exceeded sales targets by identifying and fulfilling customer needs.
- Negotiated terms and deals to ensure customer satisfaction and dealership profitability.
- Strengthened customer relationships, resulting in increased repeat business.
Alem Media
Company Secretary/Supervisory Sales Executive (October 2021-March 2023)
- Oversaw corporate governance and sales team operations to achieve business goals.
- Ensured compliance with regulations while driving strategic sales initiatives.
- Trained and mentored team members to improve overall performance.
Alem Travels and Tours
Travel Agent and Sales Specialist (2020-Present)
- Delivered exceptional customer service by managing client travel needs and concerns.
- Improved client satisfaction and loyalty through personalized travel solutions.
- Analyzed trends and optimized services to meet client demands.
---
Education
Nigerian Army University, Biu, Borno State, Nigeria (2018-2022)
Bachelor's Degree in International Relations
- Participated in the UN Model Simulation.
---
Page 2
Ezra Salem - CV
Key Skills
- Sales and Revenue Growth
- Customer Relationship Management (CRM: Salesforce, MS Dynamics, HubSpot)
- Problem Solving and Negotiation
- Team Leadership and Collaboration
- Microsoft Office Suite (Excel, Word)
- Data Analysis and Reporting
- Google Analytics
- Communication and Interpersonal Skills
---
Achievements & Awards
- Increased sales revenue at Dara Autos by 20% monthly through tailored customer strategies.
- Improved customer retention rates at Alem Media by 30% through effective relationship
management.
- Successfully supported SME operations as Administrator at KPMG Professional Services.
---
Volunteer Activities
- Hope Initiative for Women in Africa (HIWA): Volunteer/Program Manager
- Priceless Faces, Borno State, Nigeria: Financial Secretary/Volunteer
- Action for the Vulnerable: Procurement Manager/Community Management Team
Page 3
Ezra Salem - CV
---
References
Commodore IA Ahmed
The Nigerian Navy
Phone: [open contact info ](look above in the "contact info" section)
Bisola Ehi Ogolowa
Broker / Weekend Support, ABC Car Shipping, United States
Email: [open contact info ](look above in the "contact info" section)
Phone: [open contact info ](look above in the "contact info" section)
Page 4
Ezra Salem
Location: Abuja, Nigeria
WhatsApp: [
Telegram: t.me/Eshiobuge
Email: [
---
Professional Summary
Dynamic and results-oriented sales and customer service professional with a proven track record in
achieving sales growth, building strong customer relationships, and leading teams to success.
Skilled in analyzing customer needs, implementing tailored solutions, and driving operational
excellence. Recognized for exceptional problem-solving, negotiation, and leadership abilities, with
experience across diverse industries.
---
Professional Experience
KPMG Professional Services | BICX SME Administrators
Administrator (December 2024-Present)
- Manage SME operations, ensuring seamless alignment with client goals.
- Provide strategic customer service solutions to enhance client satisfaction and loyalty.
- Support business clients with administrative and operational strategies.
Page 1
Ezra Salem - CV
Dara Autos
Sales Expert (April 2022-January 2024)
- Consistently exceeded sales targets by identifying and fulfilling customer needs.
- Negotiated terms and deals to ensure customer satisfaction and dealership profitability.
- Strengthened customer relationships, resulting in increased repeat business.
Alem Media
Company Secretary/Supervisory Sales Executive (October 2021-March 2023)
- Oversaw corporate governance and sales team operations to achieve business goals.
- Ensured compliance with regulations while driving strategic sales initiatives.
- Trained and mentored team members to improve overall performance.
Alem Travels and Tours
Travel Agent and Sales Specialist (2020-Present)
- Delivered exceptional customer service by managing client travel needs and concerns.
- Improved client satisfaction and loyalty through personalized travel solutions.
- Analyzed trends and optimized services to meet client demands.
---
Education
Nigerian Army University, Biu, Borno State, Nigeria (2018-2022)
Bachelor's Degree in International Relations
- Participated in the UN Model Simulation.
---
Page 2
Ezra Salem - CV
Key Skills
- Sales and Revenue Growth
- Customer Relationship Management (CRM: Salesforce, MS Dynamics, HubSpot)
- Problem Solving and Negotiation
- Team Leadership and Collaboration
- Microsoft Office Suite (Excel, Word)
- Data Analysis and Reporting
- Google Analytics
- Communication and Interpersonal Skills
---
Achievements & Awards
- Increased sales revenue at Dara Autos by 20% monthly through tailored customer strategies.
- Improved customer retention rates at Alem Media by 30% through effective relationship
management.
- Successfully supported SME operations as Administrator at KPMG Professional Services.
---
Volunteer Activities
- Hope Initiative for Women in Africa (HIWA): Volunteer/Program Manager
- Priceless Faces, Borno State, Nigeria: Financial Secretary/Volunteer
- Action for the Vulnerable: Procurement Manager/Community Management Team
Page 3
Ezra Salem - CV
---
References
Commodore IA Ahmed
The Nigerian Navy
Phone: [
Bisola Ehi Ogolowa
Broker / Weekend Support, ABC Car Shipping, United States
Email: [
Phone: [
Page 4
More resumes of this candidate
10 000 UAH
Dnipro
Full-time
- Sales representative, Dara Autos, 1 year 10 months
- Sales agent, Alem Travels and Tours, 4 years 7 months
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The candidate's resume is posted at https://www.work.ua/resumes/11521602/