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Kenechukwu
Sales manager
Age:
22 years
City of residence:
Kyiv
Ready to work:
Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/11556687/
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Ebere-Agbo Kenechukwu Chinweuba
Customer service representative
[open contact info ](look above in the "contact info" section) [open contact info ](look above in the "contact info" section)/12/2003 Male
Profile
Experienced customer service professional with over 2 years in telephone- based roles, including sales,
technical support, logistics and customer care. Proficient in using key customer service software, skilled in
conflict resolution and known for maintaining a positive outlook. Dedicated to fostering strong customer
relationships, enhancing brand loyalty and boosting customer engagement.
Education
Economics, Enugu state university of science and technology 2020 – 2024
Enugu, Nigeria
Professional Experience
Customer service representative, Poster LLC, Remote 2022 – present
Resolve customer complaints promptly and professionally
•
Handle customer inquiries via phone, email or live chat
•
Identify customer needs and offer solutions and support
•
Record customer interactions and complaints in a CRM system
•
Work closely with team to stay updated on product knowledge
•
Collect and analyze customer feedback
•
Remain calm when dealing with difficult customers
•
English teacher, Solid base primary school 2020 – 2022
Crafted efficient curriculum for teaching English
• Enugu, Nigeria
Creating lesson plans
•
Taught children basic English reading and writing skills
•
Conducting after-hours tutoring and meeting with parents to discuss student
•
progress
Crafted thorough test exercises and exams to assess learning levels
•
Skills
Customer service skills
Customer relationship management
•
Marketing and sales
•
Flawless phone etiquette
•
Computer skills
•
Communication skills
•
Time management
•
Microsoft Office
•
Problem solving
•
Customer service
•
Languages
English
Customer service representative
[
Profile
Experienced customer service professional with over 2 years in telephone- based roles, including sales,
technical support, logistics and customer care. Proficient in using key customer service software, skilled in
conflict resolution and known for maintaining a positive outlook. Dedicated to fostering strong customer
relationships, enhancing brand loyalty and boosting customer engagement.
Education
Economics, Enugu state university of science and technology 2020 – 2024
Enugu, Nigeria
Professional Experience
Customer service representative, Poster LLC, Remote 2022 – present
Resolve customer complaints promptly and professionally
•
Handle customer inquiries via phone, email or live chat
•
Identify customer needs and offer solutions and support
•
Record customer interactions and complaints in a CRM system
•
Work closely with team to stay updated on product knowledge
•
Collect and analyze customer feedback
•
Remain calm when dealing with difficult customers
•
English teacher, Solid base primary school 2020 – 2022
Crafted efficient curriculum for teaching English
• Enugu, Nigeria
Creating lesson plans
•
Taught children basic English reading and writing skills
•
Conducting after-hours tutoring and meeting with parents to discuss student
•
progress
Crafted thorough test exercises and exams to assess learning levels
•
Skills
Customer service skills
Customer relationship management
•
Marketing and sales
•
Flawless phone etiquette
•
Computer skills
•
Communication skills
•
Time management
•
Microsoft Office
•
Problem solving
•
Customer service
•
Languages
English
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The candidate's resume is posted at https://www.work.ua/resumes/11556687/