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Анна

Support Manager, Account Executive, Team Lead (Customer Success)

Age:
31 years
City of residence:
Sofiivska Borshchahivka
Ready to work:
Remote

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You can get this candidate's contact information from https://www.work.ua/resumes/11573427/

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HI! I AM ANNA

I owe my success in sales and promotion of companies in social networks to my creative thinking and
understanding of human psychology. Interested in working for personal, professional and company
development

SKILLS:

Programs: Photo and video editing:
Microsoft Office Canva
CRM (Totango / PipeDrive / Sales Force) Adobe Photoshop
Languages: Digital Marketing:
Ukrainian - native/bilingual Tilda
English - C1 Wordpress
Russian - native/bilingual Octemplates
Social Networks: Mailchimp
Instagram Google Analytics
TikTok Facebook Business Manager
Facebook

ANNA
Linkedin

WORKING EXPERIENCE

TSYMBAL SALES MANAGER
2015-2019
Managing Clients Profiles in CRM
SALES MANAGER Investments attraction
HEAD OF CUSTOMER SUCCESS Creation and presentation of business plans
ACCOUNT EXECUTIVE Cold sales
Sales by phone
Work with foreign clients

SOCIAL MEDIA MANAGER
2019-2021
CONTACT ME:
DST Beauty - Beauty Store Network
email: [open contact info](look above in the "contact info" section)
phone: [open contact info](look above in the "contact info" section) Creating profiles in social networks
Creation and implementation of promotion strategy and content plan
Organization of photo and video shooting
Create ads/banners for each platform
Project launch and management (Online stores, Promo videos, Video/photo
shoots, Charity projects, etc.)

CUSTOMER SUCCESS MANAGER
2021-2022
Clickedin

Software as a Service
Customer Support
Customer Relationship Management
Data Management
Digital Marketing
Online Support

HEAD OF CUSTOMER SUCCESS MANAGER
2022-2023

Clickedin

Software as a Service
Customer Support
Customer Relationship Management
Data Management
Digital Marketing
Online Support
Team Building
Team Leadership
Team Management

ACCOUNT EXECUTIVE
2023-2024
SaaS Acquire, later Pitch Capital

Managing Clients Profiles in CRM
Investments attraction
Leads conversion into warm clients
Company Presentation

EDUCATION

ANNA
CHERKASSY NATIONAL UNIVERSITY
Foreign Languages Institute
Masters Degree at Linguistics, English

TSYMBAL ADDITIONAL EDUCATION
Genious Space
SALES MANAGER
Digital Marketing
HEAD OF CUSTOMER SUCCESS
Social Media Management
ACCOUNT EXECUTIVE

CONTACT ME:
email: [open contact info](look above in the "contact info" section)
phone: [open contact info](look above in the "contact info" section)

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The candidate's resume is posted at https://www.work.ua/resumes/11573427/