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HR-менеджер

Considering positions:
HR-менеджер, Customer support representative, Customer service manager, Лідогенератор
City of residence:
Ivano-Frankivsk
Ready to work:
Drohobych, Ivano-Frankivsk, Lviv, Remote

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MARIANNA LETNIANCHYN
Customer Care
Specialist/Teacher/HR specialist
Profile
Motivated HR Assistant with a diverse background in
education and customer service. I bring over 5 years
of communication experience as an English Tutor,
ensuring clear and professional interaction with
candidates and staff alike

[open contact info](look above in the "contact info" section) Work Experience
[open contact info](look above in the "contact info" section) 2020 English Tutor
[open contact info](look above in the "contact info" section)
– Individual Teaching
a-letnianchyn-463056361/ now Developed curriculum plans
Belvederska Street, 40, Encouraged critical thinking and creativity
Ivano- Frankivsk
Organized and conducted language workshops
in PDF format
Supported students in preparing for exams
Education
Associate of Arts 2023
SoftServe Ukraine
Drohobych Lyceum of Drohobych -
City Council 2024
Customer Service Representative
2020 - 2022 Maintained clear communication
Handled customer complaints and worked to
Bachelor of Education
Vasyl Stefanyk Precarpathian find effective solutions
National University Provided information about products
2022 - 2026
2025
Na Easy
Skills -
English Teacher
Customer Service and 2025
Communication Conducted one-on-one lessons via Google
Problem Solving Meet and Zoom
Adobe Suite Designed customized lesson plans
Strategic Planning Planned and led interactive speaking clubss
Crisis Management Provided constructive feedback
Team Leadership
CRM systems (Zendesk, HR Assistant
Integrica) Screened 50+ resumes weekly to identify
qualified candidates
Language
Scheduled and organized interviews between
English (C1) candidates and hiring managers
Conducted background checks
Ukrainian (C2, Native)
Communicated with candidates via email
German (B1+) Generated monthly HR reports
ПРИКАРПАТСЬКИЙ НАЦІОНАЛЬНИЙ УНІВЕРСИТЕТ
ІМЕНІ ВАСИЛЯ СТЕФАНИКА

РЕГІОНАЛЬНИЙ АКСЕЛЕРАТОР ІННОВАЦІЙ, ТЕХНОЛОГІЙ ТА
ІННОВАЦІЙНИХ СТАРТАПІВ ІВАНО-ФРАНКІВСЬКОЇ ОБЛАСТІ
УКРАЇНИ

СЕРТИФІКАТ Маріанна Летнянчин
Підтверджує, що
пройшласеріюонлайн тренінгівіз розвитку креативності, створення стар-
тапів, генерування ідей, маркетингу та створення проєктів у рамках Шостого
конкурсу стартапів Прикарпатського національного університету імені Василя
Стефаника, Регіонального акселератора стартапів та ТзОВ «Науковий парк
«Прикарпатський університет»

Кількість годин: 3 год м. Івано-Франківськ, 2023

Керівник регіонального акселератора Ірина ГРИГОРУК

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Work.ua The candidate's resume is posted at https://www.work.ua/resumes/11615136/