Personal information hidden

Oleksandra Kozyniatko
Quality Control Specialist
fix and see if everything is correct; attention to details ; motivate the
team and support it ; develop new options for more productive
results ; attention to details and work for the result

Contact
Work Experience [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
09/2022 – Present Italy [open contact info](look above in the "contact info" section) Telegram

Ingenieure Patscheider & Partner [open contact info](look above in the "contact info" section)
kozyniatko-49b238217
Architect
-Design the buildings and structures in which we live, work, play, shop... -Draft initial
design sketches and models. -Understanding relevant mathematics, physics, and Education
engineering. -Building with architectural software. -Knowledge of safety regulations
and accessibility standards. National Technical University of Oil and
Gas. Ivano-Frankivsk
Specialist of architecture
2023 - 10/2023
2006 – 2012
Star. Appliance Repair
Quality control specialist
Skill
-Monitored operations to ensure that they meet production standards. -Resolved
quality-related issues and adhering to deadlines. -Provided training to the quality
Analyze and critical thinking
assurance team. -Prepare documentation of the inspection process, which includes
detailed reports and performance records. -Recommended improvement measures Problem-solving Staff training and
to the process to ensure quality control standards are met. -Guided the team about
developmen Critical Thinking
the quality control issues to enhance the quality of the product. -Doing data analysis
to locate and fix quality issues. Verbal and written communication
Flexibility Organization, Teamwork,
01/2020 - 05/2022
Responsibility
GotYourBack support

Quality control specialist
LANGUAGE
-Supported the company in maintaining a work environment focused on quality,
communication, and collaboration. integration and teamwork -Provided in-depth
English
analysis of calls and chats providing feedback to agents with recommendations
and guidelines. -Discuss and explain feedback with agents in regular meetings. - German
Help agents improve their performance with specific instructions and constant
support. -Created reports that reflect support performance. -Participated in
calibration sessions to maintain consistency in internal evaluations. -Developed
improvement and corrective action plan to bring operations in line with
requirements. -Preparing and implementing quality assurance policies and
procedures -Addressing and discussing issues and proposed solutions with
superiors -Created training materials.

06/2019 - 01/2020
GotYourBack support

Sales agent
-Worked as a sales agent at GotYourBack Support where gained extensive
experience in written and verbal communication skills with people from different
countries. With this position developed emotional stability and the ability to react
quickly in a stressful situation -Launched new projects, and products. -Solved
problems or challenges. -Presented, promoted, and sold products and services.